I'm prolly far more sour about this than I should be. I initially bought two books (one of them an audiobook), from a seller named 'cobble2' on half.com. The items never shipped, so I emailed them, asking if they really had not shipped and when they might go out.
No answer.
I go back later, and see a new seller listed beside my books (at this point I also find out 'cobble2' apparently does not exist). Fine. I double check my books have not shipped, and I email them.
Meanwhile I check ebay's (who owns half) policies. You have 60 days to file a claim, and can only make so many claims ever. Yay? I've been trying to build up my library, so this is bad news.
I wait. No answer to my email.
Great. I file a claim and fortunately hear back from ebay much faster than their 30 day claim response. I'll be getting a refund in 7 days or less.
So, this new seller had good ratings. I thought they would have replied to my email. So I check them out:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=oncesoldtales&ftab=AllFeedback
Looks like I'm not alone with this problem. And they've been pulling this crap for nearly a year.
I'll be looking at every seller from now on, not just that pretty star and percent by their name.
(As an aside, maybe this will teach me to not support AWers by buying new books. I have her first on my shelf, purchased new! I may be donating it to my local library, who has none of her books.) (If you are wondering who I am talking about, see the link.)
Anyone else have bad experiences? I also use bookfinder.com and I am much more wary now. Luckily this was a small purchase and I'm getting a refund, but I need several textbooks that are over $75 or even $100 used.
No answer.
I go back later, and see a new seller listed beside my books (at this point I also find out 'cobble2' apparently does not exist). Fine. I double check my books have not shipped, and I email them.
Meanwhile I check ebay's (who owns half) policies. You have 60 days to file a claim, and can only make so many claims ever. Yay? I've been trying to build up my library, so this is bad news.
I wait. No answer to my email.
Great. I file a claim and fortunately hear back from ebay much faster than their 30 day claim response. I'll be getting a refund in 7 days or less.
So, this new seller had good ratings. I thought they would have replied to my email. So I check them out:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=oncesoldtales&ftab=AllFeedback
Looks like I'm not alone with this problem. And they've been pulling this crap for nearly a year.
I'll be looking at every seller from now on, not just that pretty star and percent by their name.
(As an aside, maybe this will teach me to not support AWers by buying new books. I have her first on my shelf, purchased new! I may be donating it to my local library, who has none of her books.) (If you are wondering who I am talking about, see the link.)
Anyone else have bad experiences? I also use bookfinder.com and I am much more wary now. Luckily this was a small purchase and I'm getting a refund, but I need several textbooks that are over $75 or even $100 used.