Does website design affect sales?

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Michael Davis

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Not sure if this goes here or somewhere else, but I thought I'd share the results of an experiment I just completed regarding my site. Ever wonder if the design of your website affects sales? I didn’t until an author friend visiting mine commented about her own experience with that very topic. To that end, I constructed a new layout that altered the structure, button selection, what went where, and eliminated a bunch of stuff. I recorded data for six months and compared the results to stats I had maintained on the old design. Did I notice an improvement? You bet, and here’s a summary:



- Primarily I reduced clutter, how much was on each page, eliminate certain buttons, deleted a few pages and added a new one (awards).
- Across six months, the number of deep hits (visitors stay > 1 min) increased 65% per week, on average.
- During the same period the rate of visits to my buy page (where books are available) increased 110%.
- The rate buy page visits translated to actual sales increased from 25% to 60%



Yeah, I call that significant and well worth the effort. Note that a complete refurbishing is not a trivia matter. I designed and built both websites myself and would estimate that the last one took two weeks and about 60 labour hours, but I consider it well worth the effort.



My point? Have some friends you trust, that will be gut honest (not wives, lovers, mothers, etc) evaluate your website. Ask for their opinions, and listen to what they say. Some author buds/budettes are great too. You might be surprised at the result, if you can get people to bleed on your baby, yeah, you know, like the blood squad that critics your scripts.
[FONT=&quot]Details of what I did and the benefit are at Davisstories.com. Click yellow button near the upper left corner ("So you what to write a novel"), scroll down the left and read the article entitled “Does website design affect sells.” Heads up: the article was prepared for newbies in a workshop. It starts with basic stuff so don’t complain about its length (g)[/FONT]
 

Gilead

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Yeah, I call that significant and well worth the effort. Note that a complete refurbishing is not a trivia matter. I designed and built both websites myself and would estimate that the last one took two weeks and about 60 labour hours, but I consider it well worth the effort.

I agree that a professional-looking website with clean navigation can make a good impression and therefore most likely aid sales. I often think that plenty of authors would be better off using a pre-made professional-quality template rather than doing it all themselves, though. It's a question of where people are comfortable investing their time.

Although regarding your site, I have to say that I use Firefox, and if I click the 'So you want to write a novel' link on your site I get this: http://i44.tinypic.com/affs7b.jpg

I don't know if you've checked how the rest of your site displays in different browsers, but if not, you may want to do that.
 

Barbara R.

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My two sites were designed by a professional who specializes in author websites. I know nothing about designing websites and prefer to spend my time writing rather than learning that skill. It was an excellent experience working with this person. True, I sometimes had to wait for changes. But that can be overcome with software that allows the writer to make her own changes. I found that the cost was modest and the individuated results reflected me as a person and a writer. Since we are currently redesigning one of my two sites, I found your article on what is most effective to be very helpful, and will be passing it along to the designer.
 

Gilead

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After reading through the page on your website further, the concern I have is that you've tied up your domain name with your hosting.

It's generally recommended that you purchase a domain name with one company and then hosting with another, so that if you switch hosts you don't risk losing control of your domain name.

$13 a month also seems remarkably expensive given that you only need basic website hosting (so potentially $5.99 a month) and domains can be purchased separately for $10 per year.
 

Stacia Kane

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After reading through the page on your website further, the concern I have is that you've tied up your domain name with your hosting.

It's generally recommended that you purchase a domain name with one company and then hosting with another, so that if you switch hosts you don't risk losing control of your domain name.


It's quite easy to switch domain registrars when you switch hosts (or just because); it takes like two minutes to do and is free.
 

Michael Davis

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Gilread - Thanks, I'll look into that click issue. Ref the 13/month, considering my other promo expenses, it represents a mere grain of sand. I did consider cheaper hosters yet so many authors advised going with a large company for stability and longevity. Its been four years and no issues, plus I can't expect yahoo vanishing. I've had four buds and budettes experience nightmares when their hosted died in 6-14 months from site up. The extra five bucks buys peice of mind with the other things I worry about (g)

Stacia - Yes, that's my understanding, retaining domain name was not the issue in my decision, it was having to learn a new builder product and reconstruct the site. Before I went with yahoo, I actually worked with another local company but we never finished. They went bankrupt before I was up and running. Part of the reason I swallowed the "I can't do it" bullet and did it myself. Fortunately there are products out there that do not requite an IT degree. To me Sitebuilder is one, Web another, and there's one more a friend used she was was easy but can't remember it so they are out there.

Thanks for the feedback.
 
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