- Joined
- Oct 18, 2012
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Three months ago I decided to launch my debut novel through KDP Select. I was satisfied with the results, but after the initial three-month exclusivity term expired, I intended to list my book on the other e-book retailers, through Smashwords.
Unfortunately, I then discovered that Amazon considers the three-month term to automatically renew, unless you find a hidden checkbox in their user interface (it is literally hidden; you have to find and click a special link to make it appear) and “deselect” the auto-renewal “convenience feature.” Amazon's terms and conditions state that a notification will be sent to authors fifteen days before the auto-renewal kicks in, but I never got a notification, and reading from other authors who got trapped by the auto-renewal, it seems these notifications aren't actually being sent.
Now, I’m pretty sure this kind of practice is not legally enforceable. (See for example http://www.consumeraffairs.com/news04/2011/11/are-automatic-renewals-a-deceptive-practice.html). But of course, no self-pubbed author wants to risk having Amazon drop their titles, as they threaten to do if the exclusivity clause is breached.
My feeling is that the auto-renew feature is deceptive and that it's a poor business practice given that the partnership of trust between Amazon and its authors is key to a mutually profitable sales ecosystem. If the KDP Select system is strong and beneficial, authors will gladly remain in the program. There should be no need to resort to deceptive practices in order to coerce authors to remain in KDP Select.
So I'm really surprised there isn't more pushback from authors about this "convenience feature." Did anyone else end up getting trapped into a longer KDP Select term than they wanted or intended?
Unfortunately, I then discovered that Amazon considers the three-month term to automatically renew, unless you find a hidden checkbox in their user interface (it is literally hidden; you have to find and click a special link to make it appear) and “deselect” the auto-renewal “convenience feature.” Amazon's terms and conditions state that a notification will be sent to authors fifteen days before the auto-renewal kicks in, but I never got a notification, and reading from other authors who got trapped by the auto-renewal, it seems these notifications aren't actually being sent.
Now, I’m pretty sure this kind of practice is not legally enforceable. (See for example http://www.consumeraffairs.com/news04/2011/11/are-automatic-renewals-a-deceptive-practice.html). But of course, no self-pubbed author wants to risk having Amazon drop their titles, as they threaten to do if the exclusivity clause is breached.
My feeling is that the auto-renew feature is deceptive and that it's a poor business practice given that the partnership of trust between Amazon and its authors is key to a mutually profitable sales ecosystem. If the KDP Select system is strong and beneficial, authors will gladly remain in the program. There should be no need to resort to deceptive practices in order to coerce authors to remain in KDP Select.
So I'm really surprised there isn't more pushback from authors about this "convenience feature." Did anyone else end up getting trapped into a longer KDP Select term than they wanted or intended?