Epson scanner basic question

Stlight · Dec 10, 2011

Yes, I got the scanner and am trembling with anticipation of using it.

However there is a slight problem. (I know you're not surprised but thank you for pretending to be.

)

When I went to register the scanner software (Abby finereader 9.0), which I'm willing to do for the free tech support, it asked for the product ID number and the serial number.

I found one number on the disk - 9 digits - I'm thinking serial number. But the space they have is for many more digits. Is this the serial number or the product ID? If it isn't the serial number, where would that be found?

I found nothing labeled product ID number. Do they mean the product ID of the scanner itself?

Thank you for reading this and for help from those who know the answers, or a good guess.

Stlight

alleycat · Dec 10, 2011

Look to see if there is a number on the envelope the software disk came in.

Sometimes they put it under a "scratch off" thing.

The serial number should be on the scanner itself.

Stlight · Dec 10, 2011

Okay there was a number on the software disk the 9 digit one. Yes, there is a serial number on the scanner. That's good, it makes sense that they'd have the same serial number.

Thanks.

alleycat · Dec 10, 2011

I'm not sure about your eyes, but whenever I have to deal with these registration numbers I get out a magnifying glass. Some manufacturers seem to like using blobby 4-point text; sometimes under a scratch-off strip which makes them even more difficult to read.

Just keep looking. The numbers are around there somewhere. They can be "clever" about where they put them.

After you get finished, put everything back in the box and put it away. Yes, it's a pain in the butt, but it's better to save everything in case you need it in the future.

Williebee · Dec 10, 2011

One thought? If you use some kind of email contact list, you might consider making a contact called Epson Scanner and, in the notes -- or even the phone number/address spots put those identification numbers.

Some folks just make a single entry called "Serial Numbers" or some such, and put all of them in the notes section.

Either way, makes it easier to find later.

cameron_chapman · Dec 10, 2011

Williebee said:
One thought? If you use some kind of email contact list, you might consider making a contact called Epson Scanner and, in the notes -- or even the phone number/address spots put those identification numbers.

Some folks just make a single entry called "Serial Numbers" or some such, and put all of them in the notes section.

Either way, makes it easier to find later.

I do a similar thing with Evernote. I have a note specifically for serial numbers, things like what ink cartridges my printer uses, etc. The nice part about Evernote is that I can access it on my phone if I'm out (so if I spot ink cartridges on sale, or something similar, I can check exactly which kind I need).

Jamesaritchie · Dec 11, 2011

It's been a while since I used an Epson, but the serial number on the one I had was on the bottom of the printer, which was a pain because I already had the thing hooked up, but still had to find a way to lift it up, find the serial number, and write it down while holding the printer in the air.

Epson scanner basic question

Stlight

ideas are floating where they will

alleycat

Still around

Stlight

ideas are floating where they will

alleycat

Still around

Williebee

Capeless, wingless, & yet I fly.

cameron_chapman

Makes Things Up

Jamesaritchie