Well, considering they seem to take pride in having no distributor....Those are the realities, and I don't see this as my authors' problem - it's mine and our distributor's problem. They wrote brilliant books, and it's our job to get them sold. Rather than wimpering about the reality of shelf space, we've brainstormed with our distributor to sell to very nontraditional places. We're having a lot of fun and receiving great feedback with it. I can't help but feel that your publisher would serve its authors better if they got with the business of selling books rather than justifying why that task is impossible. Just my take on things. Aplogies if I've misunderstood their intent.
Independent bookstores are the cornerstone of the publishing world and we understand that our business model needs to reflect that. Having said that we have eliminated minimums, made our authors available for promotional events, and have created a secure online purchasing and payment system. Place your orders when YOU have time through our website or meet with one of our staff, not a distributor! We will work directly with you to develop a relationship that will help sell through your purchases. Let us know what we can do to be a better partner.
There's already a thread for this publisher in B&BC. I'll be bumping it momentarily.