Hi everyone! I'm going to answer everything in one long mega-post.
I'll start with ... yes, I hold opinions about publishing and agents that cause people to choke on their croissant. These opinions are based on evidence and experience and they do run directly opposite the myths built up around publishing, writing, editing and being an agent.
My first job was with an educational publishing company and it was there that I got the first hints of the difference between the way people say publishing is and the way it actually is. I had read every book I could find on publishing and writing. I had read every website and forum and studied the careers of every writer/editor/publisher/agent that I could. I had bought into the myth somewhat. I realised that publishing was its own little secret society with rules and structures and the only way in was to play along. So I did. I got a terrible job waaaaay down on the totem pole at the educational publishing company because I knew that I only had to get my hand stamped. Once I was inside the secret society I could move to another publisher.
I was right.
I spent a year with the educational publisher and then moved over to Funtastic Publishing as an editor. This is where my idea of what publishing was really got shredded. First up - editors don't read query letters. Huh? But there are all those sites on how to write a killer query letter! So? Editors read the manuscript itself. They don't really care what you have to say about your manuscript and they don't care what you've done before. If the manuscript is decent then your query letter is read. All those websites and books and all those people online stressing out over their query letter -- what a waste of time and effort.
Then came the agents. Now I was an editor I had the opportunity to meet a lot of agents and oh boy, did I get to meet some smiling sharks there. I also got to meet those agents who have been in the business for twenty years ... and have never heard of an e-book. Licensing - what's that? An interstitial flash animation of the main character to be sold to ABC television - gah?
I did get to meet some nice agents and a whole lot of incompetent ones and a whole lot of really old ones who might have been someone once but now the game has changed and they were coasting along on their previous glory. If an agent scoffs at e-books, they have no business being an agent. If an agent can't name three ways a children's character can be licensed, they have no business being an agent!
I remember the old-school been around since the start agent who took the standard contact and didn't alter anything. Didn't even try for more money. She had either no idea or no interest in the welfare of her client ... or couldn't understand modern publishing. Yes, it is possible for a publishing company to sell books to a subsidiary of itself at one cent per copy and the author royalty is based on this figure and yes you do need a specific clause forbidding it! Yes, it is possible for a publishing company to be linked into a multinational network and make sales in Lithuania and you do need a clause to cover this.
I studied the agents I met the same way I had studied publishing. They had time to get out of the office for a coffee so clearly they weren't reading manuscripts every day all day. Some of them had assistants who were slowly being ground into pulp. I got to know all their assistants and had conversations with these wannabe agents. Ah, so you do all the work while the agent does the schmoozing? Tell me more. Ah, so you actually wrote all those notes on the contract and the agent simply delivered the verdict. Tell me more.
I came to know and understand the people I worked with. There are myths that exist simply to justify taking that 15 - 30%. Myth: agents need to have superhuman abilities to work the hours they do. Truth: agents work standard hours. Myth: agents put in incredible amounts of work in effort to secure a publishing deal. Truth: agents call publishers, send in material, have coffee at a meeting and talk about it. Myth: there is deep secret complex knowledge that only agents know. Truth: it is a fairly normal job, like being a salesperson who knows how to edit.
So there was the myth of agent work and then the observed reality. Some assistants were crushed under hard labour, others were cruising along under a brand name. It wasn't as the web/books told it.
But don't dare say the Emperor is wearing no clothes! All middlemen talk up their efforts because they are trying to justify taking a percentage. But there are jobs where the effort (a phone call) does not match the result ($10K advance). Part of the magic of agents is that people who are not agents also buy into the myth and start defending it also!
Publishing isn't the way the web presents it either. Blogs that purport to tell "the truth" about publishing are often laughably misguided. When I read a site that claims a query letter is vitally important, I start to laugh. No, the quality of your manuscript is vitally important. The story is the only thing that matters. Not your font, not your spacing, not your query letter. The. Story.
Working in publishing isn't some secret society. It is a job that is within the capabilities of most people. That is one of the key things about jobs: they are within our capabilities. We go to work and we can accomplish the work. We may be sometimes stretched and there are people who can't do certain jobs but on the whole, they are within our capability. Editors are not sacred beings who need to be sucked up to. They are people who love books and writing and want to bring beautiful things into the world. Agents are not slaving away with superhuman effort. They are working a fairly normal job that does require some specialised knowledge.
Moving on the next big myth: agents and editors are buddies. Friends even. They develop warm working relationships and this will get that query to the top of the pile. Oh my what a load of b.s. that one is.
Publishing is not the way it used to be. Agents are not hanging out with editors and there are no grand scandals back in New York. Publishing is a cut-throat business. Every single publisher is looking for the next Harry Potter (for example) and they will take a call from anyone who says they are an agent. They are desperately trying to get the big books, to find the new authors and lock them into contracts, to find those book-movie-theme park ride titles. It is not cups of tea and well yes chaps I do quite enjoy the protagonist's journey. It is marketing and sales and licensing and international opportunities and book to film, book to animation, book to lunchbox, book to television series. Publishers hide what they are developing even as they seek to uncover their competition's new list. Publishers directly take successful books and then seek out people to create read-alikes. They steal formatting and cover design. It. Is. Not. A. Friendly. Industry.
A part of this frenzy is the churn. Publishers churn. Editors churn. Salespeople appear and disappear. If an editor can't bring in the big money then they are out. It isn't enough to be able to fix up the grammar - an editor must be able to find new work and bring it to the company. This is why editors will meet with almost anyone. This is why junior editors will meet with almost anyone. This is why editors do skulk around writing sites and check out e-books and go to writing groups and lie about what they do for a living - they want to find the next big thing.
Let's go back to the myth though. Editors and agents have warm working relationships. Oh, doesn't it sound nice? Oh, doesn't it sound like someone trying to justify taking 15% would say to you? Agents are claiming a secret connection - a special connection that you as a writer cannot possibly make. This special relationship is worth 15%. Really? Editors change with such frequency that the idea is ludicrous. The churn and the expectations of profit have obliterated ye olde industry of publishing and replaced it with a hungry desperate one.
Let's go next to the apprenticeship myth. The only way to be an agent is to work at an established agency for years. Or to put it more accurately: the only way to be an agent is to slave away at an agency for years and after building up a lot of money for that agent who has promised you that one day you'll be a partner in the agency you realise it is never going to happen and so you head out on your own.
There is a package of skills one needs to be an agent, an editor, a publisher and a salesperson within publishing. They are essentially identical. One must know how to edit. One must know how to discern great books from merely good books. One must know how to pitch. One must understand contracts. One must feel comfortable talking to strangers.
That's it. Not too difficult really. This is why editors can become agents and publishers become agents and agents become editors and agents become writers ...
On to my opinion of the agenting profession. Yes, I can understand how it appears strange that I have a very low opinion of agents in general and then I am working as an agent. You see, I have many freelancer friends due to being a freelancer myself. Writers, editors, artists and illustrators and almost all of them have had the opportunity to meet up with agents. Agents who almost always lie and brag and are completely unscrupulous. They promise big but deliver little. They talk about agenting as though it were the most difficult job in the world and there is no way that poor little illustrator could possibly survive that big bad harsh world out there. They offer things like taking 40% for use of a letterhead. They hand over contracts that give the agent RIGHTS to material! Or they are simply clueless.
There are good agents. I have met them. They understand their market and what they are trying to do but they are far outweighed by the bad agents. This is why sites like Absolute Write exist. My view of what is a bad agent goes deeper than simply shifty behaviour. I repeat: if an agent scoffs at an ebook, they have no business being an agent. If your agents cannot tell you what the acronym SEO stands for, they have no business being an agent. If your agent doesn't know what a torrent is. If your agent doesn't know what an interstitial is. If your agent doesn't know that a children's character can be illustrated and licensed to appear on a tote bag for sale on the web to Americans ... they have no business being an agent. If they are not at least attending a licensing fair, they have no business being an agent. You get the idea. It is not enough to know the standard picture book length. One must know all the opportunities that exist in the world and know how to access them.
I became an agent because I love creative work and want to push it into the world. I want to find the picture book that becomes an animated series. I want to find the adult fiction book that spreads around the world. I have a deep and abiding love for creative pursuits and I want to spend all my time in this world. I have met so many people burned by bad agents that they give up or simply stick to their little website and don't look at more opportunities. I want to believe that it is possible to be an ethical agent and a good agent at the same time. I also want to push out those old agents who have kept Australian publishing in particular locked down and stagnant because they have no idea what Wordpress is.
To sum up my agent experience ... I do actually have it. I was simply doing it for free. I've negotiated contracts, put together concept documents, made the phone calls, gotten the work and I've done that all for free. When I was a freelance editor who worked for pay I also edited books for free on the side. That doesn't mean that experience has no value. I also did manage $10 million of books for two years and all that that entails. Contracts, negotiation, pitching, deals ...
Wow, long response! Moving along ...
It is incredibly easy for anyone to "hang out a shingle" as the cliche goes and call themselves an agent. Many websites have very skimpy "about" sections. A lot of these agents are really fronts for vanity publishing or fee-based terrible editing. For those that are not, I don't understand how they get any books published. No experience working in a publishing company and they expect to know what to say? No experience pitching a book and they think they can do it? Hmm.
If you have had this experience however then it isn't all that hard.
I'm a bit of an anomaly within my industry anyway. I'm an editor who can write. Or I'm a writer who can edit. Or I'm an editor who can publish. I don't think someone can be a good editor without being a good writer. I don't think someone can be a good writer without being a good editor. This is why many writers were schoolteachers or copywriters in their life. I'm a writer who can agent. And an agent who can write. And an agent who can edit.
Finally, regarding myths, part of the code once one steps into publishing in some way is an unspoken agreement to continue to spread the myth. Agents slave away all hours of the day and night! Query letters really do matter! Publishing companies who say they don't accept unsolicited manuscripts really don't accept them! Being an agent is the most difficult job ever created! All of these myths are not true and I maintain this not because I'm wet behind the ears or have no experience but because I have a lot of experience and have seen the levers behind the curtain. Writers who get rejected also buy into the myths of an arcane industry that does things for its own dark purposes because that is a better answer than "no, your work is terrible". They would rather believe they can't sell a book because the publishing industry is some mysterious flighty creature than believe it is a standard industry like any other and they simply were not good enough this time.
Query letters are vital! No ... your manuscript quality was vital and you can't sell your book because it isn't good enough.
Agents work superhuman hours and this is why I haven't got a response! No ... your manuscript quality isn't good enough and they've put your work in a pile to be responded to sometime in the next six months.
Agents and editors are best buddies and this is why an agent is worth 15%! No ... they are not friends and most times an editor has never spoken to that particular agent before. They are worth 15% but for other reasons.
cheers,
Mat