The worst thing the company has done in an effort to keep those profits rolling in even if sales are down (ARE YOU LISTENING, HQ?) is cut the editorial staff beyond the bare bones.
Frankly, I have no clue how the number of editors we have now are supposed to get the job done. They are stretched beyond the limit.
HQ is using more and more freelancers to fill the gap. (Freelancers, of course, probably don't make as much as an employee editor, nor do they require benefits.)
And that, my friends, is impacting QUALITY. I cannot tell you how many more complaints I'm hearing from HQ authors about the HORRORS they're finding in their proofs. Errors that weren't there when they turned in the mss. (Probably due to sloppy keying-in of the ms and the changes.) Freelancers totally rewriting stuff that they shouldn't be. Now, some freelancers are good. But some obviously aren't.
Prices have gone up, quality has gone down. We've also discovered that with the tightening of print runs, HQ is now doing some short print runs, say for example, when an author has a signing or something. (There have been reports of authors finding these books on store shelves, too.) But apparently, these other books are of noticable lower quality -- the color's off on the covers, they're flimsier, etc. Now, I ask you, what consumer is going to want to pay MORE for a lesser quality book? That would tick me off as a consumer.
So, I don't think that's helping the bottom line, nor will it help the bottom line in the future.
I think the tanking economy is putting a hurt on things. More people will be buying used books because of the pain in their wallet. Of course, that means pretty soon we'll have fewer new books being published because it's not economically feasible for the publishers. It's a vicious downward spiral.
Lila, I think as people age they actually read MORE. They have more time to devote to reading. Plus they may find themselves unable to do some other things they used to do. I think the BEST thing HQ has done lately is introduce the larger print books. Those editions are so much easier on the eyes. That was a TERRIFIC idea, and one that I hope is working out for them. (Again, I know from personal experience that the booksellers at first didn't even know these larger print editions were available. I don't know if marketing has corrected that or not. Plus you don't find those books on store shelves -- I think they have to be ordered.)
Susan G.