Lost contact with an editor

Almost two months ago, I sent a short story to 'From the Asylum.' The estimated response time was 4 to 6 weeks. About a month ago, we were disconnected from our ISP and also my email address connected with it.

I managed to switch all my memberships and mailing list subscriptions over, but I had sent my submission under this email and hadn't told the editor when the ISP disconnected. When I got back online, about a week ago, I sent them an email explaining what had happened, but there hasn't been a response.

I'm at a loss what to do because I still haven't heard back from them, and they could've sent me a response during the time they weren't aware of my new address.

Yeah, I saw that, but they also said they were still going through old submissions and that they could be contacted if people had any questions.

I sent another email again last week, again with no reply. I'm worried I've gone about this the wrong way and they're just ignoring me like they would a badly formatted MS.

I checked back today and they'd updated their message. They're still going through the submissions, so I sent them another polite email asking for the status of my submission.

One thing I've learned since starting this new job of mine, polite persistence pays off.

I got reply.

I sent another message to the editor, replying to the confirmation email I received when I initially sent the sub in.

They replied within an hour with the response they had sent to my inactive email address in November: a form rejection.

Oh well, at least I know now and can sub elsewhere.