Looking for help in learning about technical writing

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Marcusthefish

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I'm taking a continuing education course in technical writing (I'm contemplating a career change), and my first assignment is to interview a technical writer about the kind of work they do. (Well, it's actually more like a questionnaire than an interview.)

If you have fifteen minutes to help me out, I would definitely appreciate it. Send me a PM or an email, or just reply to this thread and I'll contact you.

Thanks.

MTF
 

Good Word

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Hi Marcus, I used to be a full time tech writer and then a manager of tech writers. I do more contract work now, but if you want, you are welcome to PM me and I'll do what I can to help.
 

MOON GODDESS

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I've have also been considering doing some technical writing for extra money and possibly a new career. I hope to take an online course and will contact some professional societies to get their input, but was wondering if anyone who has done this type of work can tell us what the real, day-to-day work is like. Do you really need to be a "techie," or will good writing skills suffice? Thanks for any information.
 

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You have to understand the underlying technology in order to write about it in an intelligent and clear fashion.

When I wrote docs for Xerox, I took the repair and installation courses, and spent a long time playing with the photocopier/printers.

When I write about software, I use it extensively, doing everything that a user would do.
 

Tsu Dho Nimh

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MOON GODDESS said:
I've have also been considering doing some technical writing for extra money and possibly a new career. I hope to take an online course and will contact some professional societies to get their input, but was wondering if anyone who has done this type of work can tell us what the real, day-to-day work is like. Do you really need to be a "techie," or will good writing skills suffice? Thanks for any information.

Forget the "online course" unless it's given by a university. Go to the library and check out a lot of books on technical writing and study the style. Get books on how to edit too. Most of technical writing is really editing and consolidating existing information ... I do very little "original" writing and lots of reworking things from product specs written by engineers and marketing, or the manufacturers of other products.

The Society for Technical Communication is the professional organizaiton for technical writers ... visit the site at www.stc.org and see where the local chapter is. Nice folk, like to see fresh meat eager newcomers.

How techie you have to be depends on what you are writing about ... and "technical writing" is loosely defined as any non-fiction that isn't marketing and advertising: user manuals, procedures for getting things done in an office, public info pamphlets, training material, etc.

I don't do financial tech writing, because I know nothing about the industry terms and don't want to learn them. You'd choke at some of the things I write about unless you had programming, networking and electronics training. On the other hand, I have a friend who writes proposals for grant funding that would drive me batty in a day or two.

The day-to-day work varies depending on what you are writing about ... one of my favorites had me in levis, t-shirt and tennies crawling all over fire trucks :) on another job I started work by putting on a bunny suit and heading for the clean room. On another I suited up and headed for a major law office. Sometimes I head for the computer in my fuzzy pink robe and telecommute.

The ability to learn enough about the technology to document it adequately quickly is critical. Being able to "think like a user", whether that user is Joe Sixpack or a senior networking engineer is important.
 

EngineerTiger

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I have been a full-time technical writer/technical editor for over 20 years. I'll be glad to answer any questions.

Please keep in mind that technical writing now means many things to many people. It can be as simple as compiling a medical dictionary for a doctor where you are given several sources to developing factory acceptance tests to creating a user manual for a company's brand new dvd player and everything in between.
 

a tree of night

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I'll throw in my hat, if you're still looking. I've been working for 10 years with documentation mainly from mainframe operating system components, with a few bits of Windows-based material in between. To reiterate what EngineerTiger and others have said, "writing" has for me, at least, meant a lot of different things, from basic writing and editing to test, interface design, graphics, (minor) coding, web pages, etc.
 
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