Jo Scott said:
That was my problem....I had four main characters (at least in my opinion) and supporting characters to hold up the story for why these characters acted or felt a certain way. I was told too many characters clutter the story, but my story seems lacking if I take away any of the supporting characters. I have at least five to seven supporting characters and the rest fade into the background as if in a movie.
We had four main characters, too, with about thirty or forty additional characters (a common problem with thrillers!). We did get comments that there were too many and people were having trouble keeping track--and had a lot of trouble writing a synopsis without mentioning seven (in five pages, that's a lot). So here's what I can pass along from my experiences.
First, it doesn't necessarily mean taking away characters, though you may find that some of the secondary ones are not necessary as you revise the story. Be willing to take anyone out who no longer fits.
The big one--this is probably where everyone is complaining about clutter. How many characters are in your first three chapter? Mine had eleven named characters. I critted someone else's where she had thirteen--and I stopped counting at that point. It's easy to want to try to get everyone important in there all up front, but for the reader it can very overwhelming. The story is just starting, they're trying to get into it, and lots of character names are being flung at them to remember. Try no more than
three named characters in the first three chapters. After that, think and plan carefully about introducing each new character.
Do one have primary main character the story revolves around. It does not mean that you are reducing the role of the secondary main characters or pushing them to the side. What it does mean is that having one primary main character gives the story a better focus. Instead, we had been trying to make sure each character got the focus because they were all main characters--and it was at the expense of the story. Primary also gives the reader a character to immediately grab as being the important one to the story. But our secondary main characters also still have huge roles; it's just that the story is about the primary character, and they are part of that story.
Avoid naming every single character. For example, it's not necessary to name a waitress who maybe appears in the first two chapters and disappears for the rest of the book. She can just be the waitress with maybe some one line description of her. We unnamed a number of the characters because they actually had so little of a role that we felt like they weren't getting much to do. Which meant there was too many, so most of them lost their names--and you know, we don't even miss their presence. Naming them really didn't help the story as much as we thought it would.
One last thing to consider: If the story is requiring you to dump a whole bunch of characters on the reader up front, there are likely to be some major structural issues that need to be worked through. By trying to figure out how to start the story without introducing tons of characters, we ended up rethinking the first 100 pages.
Hopefully some of this will help.