Windows Doesn't Recognize External Hard Drive

Chasing the Horizon

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The laptop in question is running Windows XP. The hard drive is either a generic brand or a name brand who doesn't believe in putting their name on the drive itself. There's definitely nothing wrong with the hard drive, since I use it all the time with my desktop running OSX Lion and it works perfectly. The USB port I'm trying to plug it into also works fine when tested with a mouse.

Since none of my flash drives work with Windows either, I'm assuming there's some trick to making Windows recognize external memory. I even tried reformatting one of the flash drives into FAT (or whatever they call the non-Apple format) with Apple's disk manager and it still wasn't recognized. My 500gb external drive is also in a universal format. I just left it in the format it came in from the manufacturer. Reformatting that one isn't an option anyway, since I have nowhere else to store the 400gb of data on it.

So how do I make XP recognize the external drives?
 

kuwisdelu

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Did you use FAT32 or exFAT filesystems? Both are cross-compatible between OS X and Windows, but the latter only works with Vista and 7, I think.
 

lordzapharos

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Go to the device manager in Windows and see if the hard drive shows up there as an Unknown Device -- you may be missing the drivers necessary to use it. It could also be an issue of USB vs. Firewire, but considering the fact that your flash drives also have trouble, I assume the problem rests with either formatting or a driver issue.

When you first used the flash drive/external, was it on a Mac? Mac has been known to have issues with the proper formatting of flash/hard drives, so you may need to reformat the device on a Windows to ensure cross-platform compatibility. Considering that OSX Lion has a myriad of other issues, I wouldn't be surprised if this was the problem.

You may also need to name the drive for Windows to recognize it.
 

Chasing the Horizon

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Did you use FAT32 or exFAT filesystems? Both are cross-compatible between OS X and Windows, but the latter only works with Vista and 7, I think.
Well, the flash drive I tested a while ago was formatted FAT32. I'll have to plug the external back into the iMac and see if Disk Utility will tell me what format it's in.

Go to the device manager in Windows and see if the hard drive shows up there as an Unknown Device -- you may be missing the drivers necessary to use it.
OK, where is this device manager thing? I looked under the Control Panel and it's not there...

When you first used the flash drive/external, was it on a Mac? Mac has been known to have issues with the proper formatting of flash/hard drives, so you may need to reformat the device on a Windows to ensure cross-platform compatibility. Considering that OSX Lion has a myriad of other issues, I wouldn't be surprised if this was the problem.
The flash drives were formatted originally by my Mac, but the external hard drive was already formatted when I took it out of the box. I plugged it into the iMac and it immediately worked, so I never bothered reformatting it.
 

Chasing the Horizon

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OK, nevermind. Like kuwi suggested, the hard drive was in the wrong format for XP. I still don't know why the flash drives don't work even in FAT32, but I wouldn't be surprised if it comes down to some disliking between XP and Lion.

Sorry for bothering you. I didn't realize there was more than one Windows format.
 

kuwisdelu

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OK, nevermind. Like kuwi suggested, the hard drive was in the wrong format for XP. I still don't know why the flash drives don't work even in FAT32, but I wouldn't be surprised if it comes down to some disliking between XP and Lion.

Hmm. That's still odd with the flash drives. FAT32 is FAT32, and I've not had problems with flash drives moving between XP and Lion.

Have you tried them on any computers besides those two? It's possible it might be something finicky with the USB ports.
 

Chasing the Horizon

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No, I haven't tested the FAT32 flash drive on any of my other systems. The rest are all Apple and I figured if it worked on my Lion system it would probably work on the other Apples too.

I gave up on flash drives entirely and figured out how to turn sharing on in XP. I have no trouble at all getting files transferred from one system to another as long I avoid physical media, it seems.
 

lordzapharos

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Hmm. That's still odd with the flash drives. FAT32 is FAT32, and I've not had problems with flash drives moving between XP and Lion.
Sure, FAT32 is FAT32 -- unless Mac formats the drive incorrectly so as to be incompatible with Windows. Reformatting (on Windows) usually fixes it. It's just a bug with Apple's Disk Utility...

Anyways, it's good that you figured out the external drive. You should know that exFat is not a common format (I believe XP doesn't have the option by default), but if you ever need single files larger than 4 Gb on your external drive, that's the format you'd need to use.