QFT
I refuse to buy from supermarket chains and Amazon. My new addiction is buying online from Foyles.
I love that bookshop, only wish I could get to London more.
Twenty years ago I lived just outside London, and got to Charing Cross whenever possible to browse the bookshops. Foyles indeed had an amazing selection, but they were without doubt the most diabolical bookstore ever invented in their organization and sales procedure, something of a Dickensian Stalinist approach toward business. The books were arranged by publisher, not by subject, so you basically had to scour the entire multiple-floor shop to find things.
The actual procedure for purchasing a book was the most arcane I've ever seen. You had to select the books you wanted, and take them to some desk inhabited, as I recall, exclusively by older women. You left the books with them, along with some indication of your identity, and went down stairs to the front payment station, where you waited until the woman in charge brought the books down and gave them to the clerk, so you could pay for them.
I've been told that the place has modernized significantly since then, but I haven't been in it for twenty years now.