When Gmail messages change colour...

aruna

On a wing and a prayer
Super Member
Registered
Joined
May 14, 2005
Messages
12,862
Reaction score
2,846
Location
A Small Town in Germany
Website
www.sharonmaas.co.uk
Has anyone else experienced this?
You have an equery which you've sent to one agent.
You want to send it to a different agent, with a few amendments; or a few weeks later you revise it and have a new, improved query; you make these changes through cut and paste. You send off the query to the new agent.

When you look at the query again in your gmail "sent" box, you almost faint: the query is now a patchwork of black and purple, the pasted in pieces having mysteriously changed colour. Even though when you sent it it was all black.

This has happened a couple of times to me. Now, I first send the revises mail to myself, change it all to black, and then forward it to the agent.

It's such a nuisance, though. Anyone else notice this? I've had it on three different computers so I know it's not just me. Is there any way of preventing it?
 

ChronicSelfEditor

F.K.A. NolaBlue
Super Member
Registered
Joined
Sep 22, 2010
Messages
231
Reaction score
10
Location
Swamps of the South
I've never tried it, but can Gmail be set up to go through an email reader like Outlook or Thunderbird or any of the others out there? Perhaps that might help if it can be set up that way. I don't really know. I've never encountered that problem before.
 

JimmyB27

Hoopy frood
Super Member
Registered
Joined
Dec 29, 2005
Messages
5,623
Reaction score
925
Age
44
Location
In the uncharted backwaters of the unfashionable e
Website
destinydeceived.wordpress.com
I've never tried it, but can Gmail be set up to go through an email reader like Outlook or Thunderbird or any of the others out there? Perhaps that might help if it can be set up that way. I don't really know. I've never encountered that problem before.
Yes it can. I use Thunderbird via IMAP.

With regards to the original problem, I've just tried to replicate it, and I can't.
Aruna, can you explain exactly what you are doing to see this result? Here's the sequence of events I imagine:
You send the first mail, then later open it again from the sent items folder. You then copy it's contents. Then click 'compose mail'. Paste in what you copied and make amends before sending.
Is that how it went?

I'm bemused and intrigued by this problem.

In the meantime, you could keep a text file somewhere with a 'base' query, and copy from that for each mail.
 
Joined
Aug 7, 2005
Messages
47,985
Reaction score
13,247
That happens to me, too. If I copy and paste anything into gmail now, I just highlight it all and turn the text black to be sure.
 

aruna

On a wing and a prayer
Super Member
Registered
Joined
May 14, 2005
Messages
12,862
Reaction score
2,846
Location
A Small Town in Germany
Website
www.sharonmaas.co.uk
You send the first mail, then later open it again from the sent items folder. You then copy it's contents. Then click 'compose mail'. Paste in what you copied and make amends before sending.
Is that how it went?

I'm bemused and intrigued by this problem.

Not quite; after I open in in sent folder, I make the changes, maybe cut and paste bits form somewhere else and add them in. I then send it -- or used to.
It's black when I send it, but black and purple when it arrives -- embarrasing!
Now I send it to myself first, change it all back to black, and then send it to the agent. A bit of a hassle but worth it!
 

jennontheisland

the world is at my command
Super Member
Registered
Joined
Jul 17, 2006
Messages
7,278
Reaction score
2,137
Location
in the rain
Yeah, gmail turns copied text purple. I have no idea why they do this, but they do.

Peachy's method of selecting all and hand picking your text colour is the only way around it.
 

aruna

On a wing and a prayer
Super Member
Registered
Joined
May 14, 2005
Messages
12,862
Reaction score
2,846
Location
A Small Town in Germany
Website
www.sharonmaas.co.uk
Gah! It happened again today!
I had even tried it out by sending it to another gmail account I had; that came out fine, so I forwarded it on to the agent (obviously deleting all the signs of forwarding). And after it had gone I saw that one paragraph had turned purple! I sent it again to myself, and the same; a purple paragraph! It's just so random!
 

eslocklier

Registered
Joined
Sep 13, 2010
Messages
9
Reaction score
1
Wish my text was purple

Sounds like fun to me, I think I might brighten some of my friends days with some purple emails. (purple smiley)
 

Mac H.

Board Visitor
Super Member
Registered
Joined
Feb 16, 2005
Messages
2,812
Reaction score
406
I get that as well - it is INCREDIBLY frustrating.

Don't panic - I suspect that the person receiving it doesn't get the purple. That seems to be true from my VERY limited testing. The 'feature' seems to be aimed at helping you by trying to show what you copied and pasted from another email - which is a pretty inane 'feature' .. especially at the terrible cost of not actually knowing what the email you are sending actually looks like.

It's particularly inane because it's impossible to tell what was really sent. eg: If I edit the email before sending to make the black sections purple too - I might believe that the email being received would all be the same colour.

Mac