Where are my emails going?

Old Hack

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I'm using Windows XP and Outlook 2003.

I have five different email addresses, which all download straight into Outlook.

When my emails download I get a little notification down near the taskbar which tells me something like, "receiving message 8 of 12" as each different email address is checked and the messages download.

I've recently noticed that the numbers don't tally with what actually appears in Outlook. I've checked it a few times now. Only a small proportion of those messages seem to get through.

I have added quite a lot of email addresses to my junk senders list, so all those end up in my Junk Mail folder; but even accounting for those, I still seem to be missing an awful lot of messages. This morning a total of 45 messages downloaded into Outlook: but I could find only 16 new items in my Inbox and Junk Mail combined. They didn't end up in Deleted Items, as I checked there; and I don't have any rules set up to filter them into different folders.

Have I done something foolish? That's always possible. Is there a reasonable explanation for this? Or has my computer turned into The Great Acer Chasm Where Emails Are Lost For Ever?
 

alleycat

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Did you check all your sub-folders as well? If a message is in a sub-folder, the main folder name doesn't automatically highlight.
 

Old Hack

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Yep, I checked EVERYWHERE. I hoped they'd be tucked away somewhere else, but they're not.
 

Deleted member 42

Do you know if you're using POP or IMAP?

If you are using IMAP to receive mail, every time you do anything at all to a message, including send it, your computer and your mail server communicate to make sure that the archived mails all match.
 

CarlP

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Could be going into the junk/spam folder. Also, yf you have handling "rules" set up to delete emails with "Viagra" in it, for instance, they will be downloaded but immediately deleted.
 

Old Hack

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Medie, my mail comes in on a POP3 thingummy-wotsit. I'm using Outlook because I'm used to it, and I haven't got on with web-based email thingies when I've tried them (I much prefer having everything on my computer--far quicker when I was on still dial-up, which was only a couple of weeks ago). What else would you suggest? I mostly do as I'm told when it comes to computing advice from clever women.

And Carl, nope, it's not going into my junk folder or anywhere else, and I don't have any filters set up so that can't be it.
 

Deleted member 42

Outlook worries me because of the problems with malware.

But changing email clients when you're used to a particular one is not trivial. You might look at Thunderbird, which is free, but honestly, it's very very different from Outlook, and might frustrate you.
 

Lance_in_Shanghai

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Most people use what Microsoft gave them as default, such as Outlook and Internet Explorer. The complex court cases show how important the bundled applications are to Microsoft and how many millions they will spend to keep people hooked on IE and Outlook. Microsoft knows that once someone accumulates lots of email and bookmarks (oops--"favorites"), they will be unwilling to change. I wouldn't start in on Outlook. I would wonder why anyone uses a nine year old operating system (right, it's all patched up, but old nonetheless).