Office 2007 - I messed up! Help!

aruna

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Sorry I posted this in Tech Talk instead of Tech Help. Mods? Can I get ported, please?
............................................................................................

Ok, I bit the bullet and bought Office 2007, even though I was perfecty happy with Office XP. But if people keep sending me docs in 2007 -- well, you get it.

My laptop already had Office 2007 pre-instaled so all I had to do was type in the product key, but when it was over I found the whole programme was in German (I bought the laptop in Germany) and I wanted it in English.

So, clever me, I decided the thing to do was de-install the German Office 2007, and re-install it with my shiny new CD. I did that.

And since then everything has gone haywire. The damn thing uninstalled my old Word programme as well! And all my Word docs have gone. (It's OK, I have backups).

Now, it keeps trying to install Office XP again and again and again. It prepares to install, trhen asks me to put in the disc (which I no lonmger have) and when I cancell the installation, it just pops up again as a new window. I tried using the new 2007 disc, but that doesn't work either. In ither words, I've lost Office XP and it won't install Office 2007!
When I use the disc it starts up with a message saying "preparing to install Microsoft Office XO Standard for Students and Teachers" which is the programme I originally used. It never even gets as far as asking for the product key.
"It tells me "the feature you are trying to use is on a CD ROM or other removable disk that is not available."
Or I get an error message saying it cannot find the required files.
Or I get various error messages in German.

It starts to configure, then asks for the disc for Office XP. Again and again and again.

I don't understand why it should have deinstalled Office XP, when I imstalled rthat seperately with a disk which had nothing to do with the pre-installed Office 2007.

I've been at this for hours now and I'm stuck.
Help!
 
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aruna

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No ideas?
Anyway, I've made a little progress. Suddenly, the invitation to enter the product key did finally appear and for the last 20 minutes or so it claims to be installing. It's maing the approproate noises. But what worries me is that there is no green bar showing in the Installation Progress window. It's as if nothing is loading. Is this normal?

Also. the little Office XP Standard for Students and Teachers windows keep popping up and telling me to insert the disk, or else it is "trying to configure". They are constantly coming and going. I'm hoping that when and if Office 2007 is installed it will go away.
 

CaoPaux

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Alas, the only help I can be is to move you to Tech Help.

I did have a similar problem a few weeks ago, when I accidentally tried to open a .docx file, which awoke the demo of 2007 on my newish notebook. It took a system restore to cancel out the cycle of prompts for install discs and activation codes. :Hammer:
 

stephenf

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I would try a System Restore,go way back ,be for your problems began.You will need to save any open files and some updates my go missing.But if it fails to do the trick ,it is reversible.If you manage to restore you machine back successfully and be for you try adding any new software or gadget, you should create a Restore Point,it could save you a lot of trouble.
 

Catadmin

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Unfortunately, you cannot install an earlier version of Office once you've installed 2007 (reasons why I haven't upgraded to it yet). Even after uninstalled, there is hidden crap left in your system that prevents it. Microsoft did that on purpose.

Do you have a System Restore point? Or a backup of your machine before the Office 2007 install?

If you're willing to risk tampering with registry keys and such, Google 'uninstall Office 2007'. Someone's probably posted a way of getting rid of all the hidden junk.
 

raburrell

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CaoPaux

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Unfortunately, you cannot install an earlier version of Office once you've installed 2007 (reasons why I haven't upgraded to it yet). Even after uninstalled, there is hidden crap left in your system that prevents it. Microsoft did that on purpose.
As it happens, (on a Vista system) I installed first Office XP, then 2003 without any problem -- until the bleeping .docx woke up the 2007 that came with the machine. So it's possible, if not recommended for obvious reasons.
 

Jamesaritchie

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You can have only one instance of the newer MS Office suites on your computer at once. This means installing a new version uninstalls the old.

There is an option in Office 2007 to not uninstall the old version, but it's easy to miss, and didn't work very well on my computer, anyway. WXP kept having to reinstall each time I used it, and Outlook was simply gone.

I talked to a tech at Microsoft, and he said all I could do was pop in the disk and reinstally MS Office XP from scratch.
 

Jamesaritchie

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Unfortunately, you cannot install an earlier version of Office once you've installed 2007 (reasons why I haven't upgraded to it yet). Even after uninstalled, there is hidden crap left in your system that prevents it. Microsoft did that on purpose.

Do you have a System Restore point? Or a backup of your machine before the Office 2007 install?

If you're willing to risk tampering with registry keys and such, Google 'uninstall Office 2007'. Someone's probably posted a way of getting rid of all the hidden junk.


Yes, you can. Office 2007 works just like previous versions. It blows away any older version, but there's nothing stopping you from removing 2007 and then installing any older version. I'be uninstalled 2007 and then installed 2003, XP, 2000, and even Word 5.0.

The "junk" shouldn't affect anything that reinstalling from a disk won't correct. If it does, the problem is with your computer, not 2007.

But I would suggest that, after properly uninstalling 2007, you go over to program files and delete the 2007 folder, if it's still there, along with the folder for any previous version of MS Office you used that has also been uninstalled. People uninstall all sorts of programs, but leave the folder in program files intact, and this is always a bad idea, no matter what the program is.

You definitely do not have to mess with registry keys. The installation disk from the old version takes care of the registry.

But I would also say that it's alwasy smart to leave the old installation files on your computer. This means losing the disk isn't an issue.
 

Matera the Mad

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I uninstalled the trial version of Office 2007 from a friend's computer and installed an older version. If you really uninstalled the preinstalled version, it shouldn't be coming back. But it sounds like you installed Office 2007 again and didn't uninstall it? There is always a conflict between Office versions. Whichever version last opened a file becomes dominant.

I have Office 2007 and Office 2010 beta installed side by side. I don't use anything of 2007 except Word, because there is a registry hack that keeps the installing crud from happening with Word (and only with Word) when I switch versions. I'm sure none of that made sense to anyone but Williebee.

Anyhoo, you can do it but uninstall all versions completely before installing whichever one you want.

Also, it is possible to open Office 2007 -x stuff with an older version if you have the free whatchacallit from Micro$oft...sorry, I'm up too early today....