Etiquette Question - Need Advice ASAP

missteddy16

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My mother has a dilemma, and I've warned her to consult y'all before she makes any rash decisions!

In July, an agent called her and said he'd be willing to offer representation IF she made some adjustments to setting/pacing. It took her the rest of the summer, but last Tuesday she finally had a manuscript she felt confident about sending.

She attached the manuscript to an email and sent it with a subject line that said something like "Requested Manuscript," with a reminder about who she was and what the book was in the body of the email.

My mother asked for a one-line acknowledgment of receipt -- because she was just a little worried the spam filter might flag or delete the email because of the attachment. I warned her not to do this -- I told her she should call the agent or email the agent and ask him how he wanted the revised ms to be sent, to avoid the problem entirely -- but she refused, saying she didn't want to waste time (hers, or the agent's).

Well, it's been a week, and she hasn't gotten any confirmation email from the agent. Now she wants to send another email, or call the agent, because she's worried it didn't get to him.

Again, I warned her not to do this, because I figured she'd end up in this position. I think she needs to wait another week (or more!), otherwise she risks seeming bothersome or needy. But maybe it's just thorough to call the agent and double-check the receipt of the manuscript? Especially since it's a manuscript that was edited per that agent's specifications? So it would be best for everyone for him to get his hands on the project as soon as possible? I just don't know.

I mean, it's just awkward, because the agent did want the manuscript, but maybe he's forgotten about it since July?

I'm desperate to know what you guys think!
 

Danthia

There's nothing wrong with sending a "just checking to make sure you got it" email.This agent has expressed an interest in representing her, so they're not going to be put off if she's following up on sending in the manuscript. If she starts emailing every week, then she's a hassle, but not one email a week later.

It's possible the agent is out of town, on vacation, or up to their eyeballs in contract negotiations right now and just hasn't had a chance to look at the email. Things move slowly in the publishing world, and you never know what an agent has on their plate. Traditional response time for manuscripts is three to six months, so if she doesn't hear anything from her "did you get it email?" she might just wait the three months before checking in again.

And since the agent did call her, it's probably not totally out of line to call and check, though that is traditionally frowned upon. But he called first, so that kinda opens a door. I called an agent to let them know I'd received an offer from another agent (they had no email address listed), and they had no problems with that. If it's part of "doing business" it's more acceptable.

She can always snail mail a letter as well, if she's concerned her emails aren't getting through.
 

DeadlyAccurate

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Well, it's been a week, and she hasn't gotten any confirmation email from the agent. Now she wants to send another email, or call the agent, because she's worried it didn't get to him.

It's possible he simply hasn't opened the email yet. I've seen many agents mention they can get weeks behind on even full requests, especially if they've received a lot of client manuscripts at once. I would wait another three weeks, then email with a subject line like "Just checking to make sure my manuscript, [title], arrived."
 

Jennifer_Laughran

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Lots of people have been out because of Rosh Hashanah & Yom Kippur. And there is a general feeling of "back to school" and summer doldrums being over, which means lots of client mss to read -- that has been my experience in the past couple of weeks, anyway. :)

I'd wait a week or two and then a brief and breezy "Just checking to make sure this arrived" would not be out of line.

JL