No subscriptions sent.

triceretops · Apr 17, 2009

I wonder if a mod might run me down in the database and find out why I'm not getting AW subcriptions sent to my email address. I'm sure I have the correct settings for incoming. What's the glitch?

Also, AW used to list over 25,000 members. Why now 16,000?

Tri

MacAllister · Apr 17, 2009

Triceretops - this was answered in your nearly identical post yesterday. Both of these questions. And you were advised to send a PM for more specific help.

1 - It's most likely your email service. It's consistently that a member's email server is bouncing the emails from the AW server. There are workarounds, but they require, y'know, reading the answers to your prior questions and following directions.

2 - I've pruned the non-active members names, spammers, and banned-for-more-than-a-year accounts from the database. I made an announcement when I DID it.

[Edited for excessive crabbiness]

MacAllister · Apr 17, 2009

I've just looked at your settings - you have automatic subscriptions turned off.

triceretops · Apr 17, 2009

Sorry, Mac. I didn't mean to miff you or any of the mods at all. I checked back on the Bulletin Board and didn't see an answer to my question. So I didn't bother entering the thread. What I failed to realize is that my answer was in Medievalist's OP message. Which now I understand has to do with my Hotmail problem. My fault for not reading the entire message.

Uh, I'm not aggressive or demanding. When it comes to tech, I'm totally stupid and lost.

Tri

MacAllister · Apr 17, 2009

Okay, no worries. I'm down with a brutal sinus headache today, and quite possibly reading poorly. You've asked about this in three or four posts in two days, where we keep trying to answer you and you seemed to just be moving on to post the same question somewhere else, and I was getting frustrated.

Have you got something besides hotmail where we can send your thread subscription messages? We've had really good luck working this issue out with folks.

And I'm sorry for being so snappish.

Deleted member 42 · Apr 17, 2009

triceretops said:
Sorry, Mac. I didn't mean to miff you or any of the mods at all. I checked back on the Bulletin Board and didn't see an answer to my question. So I didn't bother entering the thread. What I failed to realize is that my answer was in Medievalist's OP message. Which now I understand has to do with my Hotmail problem. My fault for not reading the entire message.

Uh, I'm not aggressive or demanding. When it comes to tech, I'm totally stupid and lost.

Tri

Get a gmail account. Go here:

http://mail.google.com/mail/signup

It's free.

It's in all honesty one of the easiest to use Email programs I've ever used.

There's Help here:

http://mail.google.com/support/?ctx=gmail&hl=en&labs=1

triceretops · Apr 17, 2009

Thanks guys. Honest to dog I've been checking back and looking but didn't catch the answers. I even went to my user section and tried to discipher the listings. Under "Additional Options" below, I have hitting the "instant email" drop-down, but that hasn't been working. So I'll try to find the "automatic email" thing that you've mentioned. That must be in my user thingy.

Thanks, M. I'll switch over if all else fails. Appreciate the links.

Tri

MacAllister · Apr 17, 2009

Chris, what browser are you using? Sometimes people have trouble with their pop-up blockers, or they don't have cookies enabled for the site. (And one way or the other, by gawd we've got you here now, so we might as well troubleshoot right here on the thread.) *g*

triceretops · Apr 17, 2009

This is where I'll be showing my complete lameness for terms and processes. I'm Homer dumb when it comes to this...but I think my browser is Big Blue E? Does that make sense? My inbox says "hotmail."

MacAllister · Apr 17, 2009

triceretops said:
This is where I'll be showing my complete lameness for terms and processes. I'm Homer dumb when it comes to this...but I think my browser is Big Blue E? Does that make sense? My inbox says "hotmail."

I suspect the problem is that you have an msn.com email address in your profile, so the threads aren't actually even being mailed to you.

triceretops · Apr 17, 2009

Yes, my email has msn.com in it. So that might be the problem?

BTW, the threads aren't even showing that my thread was answered. That's why I didn't catch it. I actually have to open it up to find the next post, like I just did with you a second ago.

MacAllister · Apr 17, 2009

I'm trying to understand which email address you're using, Chris, and whether your downloading your email to a local client, because the more steps those notifications have to get through, the greater the chance of them going missing.

Just tell me what is the email address you want thread notifications sent to?

triceretops · Apr 17, 2009

stevenson_333 msn.com

This is one I've been using since I've been here.

Thanks,

MacAllister · Apr 17, 2009

Okay. It's showing up as a live address, and it's the address you have in your profile (which has me confused about the hotmail connection -- but that's just me) Next, you're sure you have [email protected] whitelisted on your account?

triceretops · Apr 17, 2009

By whitelisted, does that mean that's it's not blocked and included in my list to enable messages to get through to my inbox?

Tri

MacAllister · Apr 17, 2009

Yes, exactly.

triceretops · Apr 17, 2009

Question: Is that feature to be found on my hompage under "options" or is that part of my personal profile and settings here at AW?

MacAllister · Apr 17, 2009

Um, no - it will be in your personal settings on whatever you're using to read your email. Are you retrieving it from the web, or reading it in something like outlook?

triceretops · Apr 17, 2009

Well, it's my Windows Live Hotmail page--the one I use to read my inbox messages. In which case I meant "tools" (not options) on the upper bar. They instruct how to enable or disable pop-up blocker settings. I added [email protected] to that list and saved, to see if that was it.

Sorry I'm so dense with this.

MacAllister · Apr 17, 2009

It's okay - have you already checked your spam/junk filter? And yes, check under "tools" but we'll go and take a look at their help files, too, and see if we can find anything more helpful.

triceretops · Apr 17, 2009

Okay, I'll go find spam/filter settings and see what's up.

Please take a break, Mac. You have better things to do. I'll wrestle this thing out somehow.

Tri

MacAllister · Apr 17, 2009

I just want to help you get it fixed, too, Chris - because I know it's got to be really frustrating not to be able to use the features of the site like they're built to be used. Do the subscribed threads show up in your user CP?

MacAllister · Apr 17, 2009

triceretops said:
Okay, I'll go find spam/filter settings and see what's up.

Please take a break, Mac. You have better things to do. I'll wrestle this thing out somehow.

Tri

This is a test...

triceretops · Apr 17, 2009

Yes, the subscriptions show up--over 500 of them.

The bar above it looks like this:

thread/starter Last Post Notification [ ]

The box to the extreme right is not checked though--it's empty. Might that be a problem?

MacAllister · Apr 17, 2009

Nope. We just found where your notification emails are being bounced by the hotmail server. Hundreds of them.

Check your email, if you would, and see if you have an email from AWTriceretops (at) yahoo (dot) com?

No subscriptions sent.

triceretops

MacAllister

Tired and worried.

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

Deleted member 42

triceretops

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.

MacAllister

Tired and worried.

triceretops

MacAllister

Tired and worried.