Scrivener Thinks I'm Using a Trial Version

Kjbartolotta · May 8, 2018

Thread subtitle: F#@k!

Anyone aware of this issue? I've owned it for a while and it thinks my trial copy has expired, of course I don't have a serial number lying around and my Amazon activation code doesn't work anymore. I know this problem will be solved eventually, but I'm kinda having a freak-out over being locked out of 3+ years of work.

Jason · May 8, 2018

Can you screenshot what Scrivener looks like and paste in here (make sure you go low resolution...)?

Kjbartolotta · May 8, 2018

Gladly, once i figure out a place to host it. :/

Old Hack · May 8, 2018

When I lost my activation code I emailed the people who own Scrivener, told them what had happened, and they resent me a fresh code. It was very easy to do.

Kjbartolotta · May 8, 2018

Old Hack said:
When I lost my activation code I emailed the people who own Scrivener, told them what had happened, and they resent me a fresh code. It was very easy to do.

My hope for how this resolves, as the email's already been sent and I'm waiting for the real reply after the automated one. Perhaps taking deep, calming breathes and thinking of soothing dolphins and unicorns in the meantime.

Thank you both, btw.

AW Admin · May 8, 2018

Kjbartolotta said:
Thread subtitle: F#@k!

Anyone aware of this issue? I've owned it for a while and it thinks my trial copy has expired, of course I don't have a serial number lying around and my Amazon activation code doesn't work anymore. I know this problem will be solved eventually, but I'm kinda having a freak-out over being locked out of 3+ years of work.

See this: https://scrivener.tenderapp.com/hel...my-serial-number-what-can-i-do-to-get-it-back

You can log on to your Amazon account and retrieve the original purchase receipt.

L & L will help you out; they're good people.

SWest · May 8, 2018

Oh, look...

:greenie

Kjbartolotta · May 8, 2018

AW Admin said:
See this: https://scrivener.tenderapp.com/hel...my-serial-number-what-can-i-do-to-get-it-back

You can log on to your Amazon account and retrieve the original purchase receipt.

L & L will help you out; they're good people.

Thank you, o Lord of Hamsters. Lit & Latte gets all my love ever, since they're as Pure Good as it gets. Had a very hard time finding that link on my own this time, so appreciated.

Kjbartolotta · May 8, 2018

An annoying and pointless morning, with some unforeseen and needless twists, but this afternoon is :snoopy:

. SOLVED!

Quinn_Inuit · May 8, 2018

Great! I'm glad. That company is awesome.

Scrivener Thinks I'm Using a Trial Version

Kjbartolotta

Potentially has/is dog

Jason

Ideas bounce around in my head

Kjbartolotta

Potentially has/is dog

Old Hack

Such a nasty woman

Kjbartolotta

Potentially has/is dog

AW Admin

SWest

In the garden...

Kjbartolotta

Potentially has/is dog

Kjbartolotta

Potentially has/is dog

Quinn_Inuit

Not a real eskimo