Mailchimp Doesn't Work--Can Anyone Help?

andiwrite

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I finally figured out the basics of Mailchimp and set up my list. I had a number of friends and family eager to join, but they've all come to me with the exact same issue: They sign up and Mailchimp never sends the confirmation email so they can officially join. I've had a number of attempted signups and on my end, it still shows zero subscribers because Mailchimp refuses to send out the email! Everyone has thoroughly checked their SPAM folders of course.

They don't offer any form of customer service unless you have a paid account, it seems.

Has anyone heard of this problem happening? Is there anything I can do or should I just give up on Mailchimp and look for another service? And if so, any suggestions?

Thanks everyone.
 

AW Admin

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I really really like Tiny Letter. Owned by mailchimp, but free for (I think) 2000 subscribers and a a few newsletters a year; monthly or so.

https://tinyletter.com/

Try testing it first by sending a test newsletter to yourself and a handful of volunteers, while you figure out how it works.