Mekp88 I doubt it is lost, they seem to take a long time... Mine is a r&r which I submitted in November, checked in on the progress and got a form email saying similar to yours. My first submission took months as well... I'm assuming they are backed up, the waits a pain but guess that's all part of the process for these things! Good luck to you, hopefully you get good news from them soon! (I'd check in once a month until you hear )