Hi guys!
I haven't posted for a while, but thought I'd come on and talk about Dawn. Dawn is my agent and I think she's great. She's made many, many sales since this thread was first started, including to publishers that only take agented submissions--like Berkley. She's negotiated tons of sales with Kensington...just as an example, one of her authors is Mary Marks, who has a long-running series with them.
She's extremely communicative. She lets us know her schedule on our Facebook page and answers emails super quickly. She's organized and transparent and has built up a great contact list. We have a very supportive group on Facebook, thanks to her. I highly recommend her.