So, we should respect the other authors on this site, but you can malign the teaching abilities of Mr. Hartmetz? As it happens, I have never actually met the man, but I have read newspaper articles about him. He is the only person in the world that has won the Oracle's international ThinkQuest competition four times with four separate groups of elementary school students. He has been recognized twice by the Monroe County Legislature and the Congress of the United States. He has won the Catherine McAuley Humanitarian Award and been listed in the Who's Who of American Teachers. In comparison, I drive a bus for a living.
He doesn't care about making huge sums of money, which is why they charge so much less than Author House, iUniverse, etc.
And, if you want to compare Starry Night with Samhaim, we can go there as well. Starry Night distributes through Amazon Digital (KDP). Samhaim distributes through Amazon Digital (KDP).
Starry Night allows authors to retain 100% of the rights, forever. Samhaim owns the rights for at least 7 years.
Starry Night charges an upfront fee to cover the cost of the work, but they don't take any of the royalties. They are yours for life. Of course Amazon takes a small cut, as an incentive to carry the book, but that will happen in every case and you still end up with 70%. Samhaim only pays 30% on eBooks, and 8% (minus 3% for returns) on paperbacks. That means you are paying them from your profits, forever.
Samhaim limits the number of illustrations in their books. Starry Night allows unlimited illustrations, or photos. Starry Night gets your book on the market in around three weeks. Samhaim can take four months just to respond to a query. Samhaim can take up to a year for the eBook and doesn't guarantee that it will ever become a print copy.
You criticize Starry Night for doing 300 books per year, asking how much attention can they give each book, yet Samhaim claims they release 5-6 romance novels per week, along with 5 retro romance novels and 2 horror novels per month. That is 396 books per year. So, how much time can they give each book?
Samhaim also has a reputation for being slow to deal with complaints and having many, when it comes to contract terms. Their sales are also know as being poor and declining. And they are also reprinting schlocky romance novels from the 70s.
Starry Night might not have the prettiest website, but I respect a man who cares enough about his elementary school students to allow them to use what they learned in HTML to create his site. I respect a company who does the number of freebies they do, and who donates profits to an Autism Awareness charity. I respect a company that allows me to publish my work, my way, whether you think that is a good idea, or not.
You suggest that I have been taken? I would only have been taken if I paid and didn't have a great experience. I received exactly what I paid for, a paperback and an eBook, in a timely fashion. It might not be a bestseller, but that was never my intent. How many bestsellers have you written?
Again, Starry Night might not be your cup of tea, but for hundreds of other authors, it is like a family. If you have been fortunate enough to get traditionally published, then good for you. We aren't all that fortunate.
I don't claim to have written a great literary masterpiece, but I received more than what I expected and didn't have to jump through any hoops to get to this point, nor spend a fortune. If the biggest complaint you have is the aspect ratio of a picture on the website, which has nothing to do with the quality of their work, then I really don't see an issue.