So, in summary, there's no reason to think that Sara Camilli or her son has ever helped any writer in a significant way. She doesn't have a Web presence. She doesn't get back to people.
The obvious conclusion to draw from the sum of these factors? Poser agent. Not someone worth bothering with. A waste of your time. Evidence that anyone can claim the title of "agent" (viz: "life coach," "spiritual adviser," and more). Et cetera.
Based on my experience (via a friend, fortunately) with her, I am not surprised in the least that a Google search turned up the matters discussed in this thread. Sara's son seems functionally illiterate at best and whatever qualifications her own background includes, serving in a useful capacity as a literary agent is clearly not among them.
Best to all in your endeavors!
My experience with Sara is at odds with your conclusion. She's always been incredibly responsive to me, and she got me a two book deal with an imprint of Simon & Schuster/Atria in December with a healthy advance. One of the books she sold in that deal I'd given up for dead, as it had been widely shopped by a previous agent. Since then, she's been with me through the pre-publication process at every step. I couldn't be more pleased.
I usually hesitate to say much, because she's really not looking for clients. I'm not sure what your google search turned up, but her lack of web presence is intentional and she isn't soliciting queries. She doesn't object to them, however, and if she sees something she likes she'll take it on. Signing new clients just isn't where her attention is focused at this stage in her game. She has a number of clients she's done very well for. That's where her attention is focused. That's also one thing that qualifies her to serve as a literary agent in a useful capacity. Supporting her clients through the process is another. Providing excellent editorial input is yet another.
I haven't worked with her son in a couple of years. He was helping her with pre-representation business when I signed with her (queries, requests, preliminary conversations if she liked the work). Since signing, I've worked only with Sara. He was lovely to work with, though, and certainly knowledgable. I'm at a loss to imagine what you or your friend found objectionable about him.
Sara really doesn't need defending, so this post is really just for me. I found yours rather unpleasant. It's inspired me to leave an impression of Sara Camilli from someone who's actually worked with her. Best in your endeavors, too.
ETA: Cross-posted with LadyLex.
Anything new here? I know she reps or has reped in the past some big name African American authors (I saw her thanked as agent in the back of a book I just finished)