New and Improved FAQs

Maryn

Baaa!
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Every forum needs FAQs to announce to the members how things work, what’s expected, what’s changed, what to do if X happens, etc. As new information needs to be shared, FAQs tend to grow organically into a sprawling collection. Everything the user needs is in there, but it’s a lot. There’s repetition, outdated material or policy, information that applies only to previous software, things that were strange when new but now second nature, and it’s just too much.

Before her well-earned retirement, AW Admin :Hail:kept up with adding necessary FAQ posts. Everything members might need to know was there, but as the board grew, at times finding what you wanted took some searching.

Now the FAQs board has gone from around thirty stickies to four.

There’s a single main FAQ that new members can read more easily. There’s a new FAQ index that allows members to look up any specific FAQ. This should make things easier for everybody.

I rewrote the FAQs over a two-month period (except for one topic still in the works because I don't know how to do it), dismantled the whole FAQ board, re-organized it, and presented the information in a streamlined form. If you want to show your appreciation--it was a huge job--here’s how. Doing a beta read or a half dozen critiques would be a great substitute if that doesn't work for you.

The new FAQs are improved but imperfect, subject to updates, additions, and revisions, so if you see something that isn’t right, ought to be included, or needs to be clarified, send a Conversation to Maryn.

Important: We expect our members old and new to be familiar with the FAQs, so please take the time to read them. Ignorance will not be an excuse. :whip:
 

mrsmig

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Thank you for your dedication and hard work, Maryn. :Clap:
 
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Unimportant

No COVID yet. Still masking.
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Thank you, @Maryn, for the hundreds of hours you put in doing this. Our community is lucky to have you.
 
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