How I work...
I have a Google alert that lets me know when certain keywords are posted on blogs, etc. It's my way of trying to respond to the many requests or comments not submitted directly to Final Draft. You're right, I don't typically post here but if I attempted to post on every website and blog I wouldn't get my day job done so I try to limit my input to just responses.
As for your question about suggestions, there are two things you should be aware of. One is that about three months ago, Final Draft provided an online survey to every customer we have email for that has allowed us to send them solicitations and thousands of you responded so we have a very good sample size of suggestions and ideas.
The second is that we always take suggestions which get submitted directly to me. You can submit them via our website at the following location:
http://finaldraft.com/company/feedback-form.php
And, as mentioned in my original post, if you have any other questions or wish to contact me directly, I can be reached at: pmATfinaldraft.com (obviously replace the AT with @)
Happy New Year....
Kirsten Thayer
Product Manager, Final Draft