My thoughts on this...I had a book published with Samhain Publishing 10 years ago. I would say exactly the same about my experience with them...I had no marketing help really at all. It was mostly up to me. But I will bet you people on Absolute Write considered Samhain to be a wonderful publisher. I just got back from a very good writers' conference where Liz Pelletier (Entangled Editor) gave an incredible presentation about marketing. She's no dummy in this area and had some really good info to hand out to authors. My guess is, just like any small publishing house, a lot of the marketing is on THE AUTHOR. Very few publishing houses help with marketing these days.
So I am not sure what you mean by this negative comment about Entangled. I had EXACTLY the same experience with Samhain. Exactly. But I would never have considered that a bad experience or have warned someone away from them.
I would have no problem submitting to Entangled in the future, if I had something I thought they might like. Some authors who write for my publisher also write for Entangled (including one of this year's RITA finalists). In my few interactions with their editors (before I pulled my manuscript because I sold it elsewhere), everyone was very professional.
Doing your own marketing can be painful, but is it also necessary – especially outside the big companies.