https://selfpublishingadvice.org/dog-ear-publishing-alert/
"We have heard from several authors who allege they have been waiting months for payments on royalties due. Emails and phone calls to the company reportedly go unanswered. In at least two of these cases, the authors sent legal notices via certified mail, demanding immediate payment of overdue royalties and an accurate accounting of sales.
"On March 7th, the US Better Business Bureau (BBB) posted an announcement stating that Dog Ear Publishing’s accreditation has been suspended due to failure to respond to complaints.
"Additionally, the BBB site now lists 29 complaints against Dog Ear Publishing, 20 of which were filed in the last 12 months.
"On March 8th, Dog Ear Publishing removed all mention of BBB accreditation from its website.
"However, the company continues to solicit new business and collect payment from authors.
"Perhaps the most important responsibility of any publishing service is to provide timely and accurate accounting, and prompt payment of royalties.
"Accordingly, we have assigned Dog Ear Publishing our most severe level of warning: Watchdog Advisory."