Okay, I took a closer look at the DIP website - quite aside from all the horrible corporate stock photograph, there are some things that need addressed:
1. From the 'about' page they state they are 'Serving over 100 countries' - that's a pretty big task given that there are 196 countries (give or take for continually disputed borders, land rights etc). No mention, however, of what their presence, influence or dealings within those countries are. I suspect it's just a round number that sounds impressive, since only arouind 10 countries have English as a first language, and around another dozen have a high (over 70%) population that some degree of English as a second language - sooooo, they have foreign language folk? Working internationally?
2. Our Team 'The Executive team is made up of bright entrepreneurs with over 20 years experience in publishing. Our staff has an eye for quality and ranks second to none in creativity. As a rapidly growing company we are proud of our accomplishments and look forward to building upon our progress.' - no mention of who these people are, where they go their experience and what they did. No previous history, just this statement which, taken on it's own, means nothing.
3. The Bookstore features A LOT of really shitty home made covers - seriously bad, no professional at all, not even in the ballpark. Sorry. Not good enough.
4. The prices - $14.99 screams POD - not in itself a bad thing, however, when a substandard book is massively marked up, it's not inspiring confidence, and it's sure not gonna attract readers.
5. The order page - I just, for curiosity, clicked 'add to basket' for a book - I was taken to a page which had the title of the book (no image, no blurb, no description of any sort) an 'Order Book' button and a side bar which told me that I can 'Shop with confidence' because they are an Authorize.com approved merchant.
6. I clicked on the 'Order Book' button - cause I'm nosy like that - and I got this:
Item Description Qty Unit Price
bldwn2565 The Day I No Longer Heard The S * US $14.95
Book ($14.95 + $1.75 handling fee) Please allow up to 3-business days for processing before shipping.
Shipping
Select a shipping method.
Basic (5 - 10 bus. days): US $4.01†
Overnight: US $60.25†
Standard Ground (1-6 days):: US $8.75†
† Shipping rate is calculated according to the number of items purchased.
Shipping: --
Total: --
† Price depends on the number of items purchased as well as the selected shipping method.
Now, I'm not thrilled about a 'handling fee' which isn't part of shipping - and the shipping is quite high, to be honest - and no mention of international postage. So, basically, for a badly produced POD book I'd be paying around $20 (£16). Hmmmmm. Maybe not.
7. Their 'News' page does say that there is a website revamp coming this year.
8. Their 'contact' page has a form to fill and at the bottom an email address for submissions - no submission guidelines though.
All in all, it's a pretty shoddy site - it's overly cluttered and full of corporate stock photography and logo ads which makes it look like they are trying to sell me an advertising package or a magi-mixer. It's all pretty vague - no details about the owners, no details about the authors - not even links to authors websites or blogs etc. No information about the actual BOOKS. No information about submissions, genres, royalties etc etc etc.
Personally, I say avoid.