Check your order status

editing_for_authors
Editing for authors: because every writer needs a good editor.

Status
Not open for further replies.

JennaGlatzer

wishes you happiness
Super Member
Registered
Joined
Feb 9, 2005
Messages
9,703
Reaction score
3,455
Website
www.jennaglatzer.com
The very first order I placed with Lulu was "stuck," and I didn't know it until I checked my order history. Make sure to check it about a day after you've placed your order. It should say "paid" or "fulfilling." If it says "waiting funds," click on the help link and e-mail them. I don't know why, but sometimes orders get stuck on that stage and they have to refund your money and ask you to try again. Kind of frustrating. They did refund me promptly, though, and I just placed the same order again.
 

Dawno

Shiny!
Super Moderator
Kind Benefactor
Super Member
Registered
Joined
Feb 12, 2005
Messages
11,261
Reaction score
3,264
Age
64
Location
someplace around here, anyone seen my keys?
I didn't experience that glitch but my "your order is shipping" email said it had shipped on Thursday, November 11th. Uh - 11th is in the future, it's falls on a Friday. I'm not too worried, regardless. Just bemused.
 

rtilryarms

Crossbows and Handgonnes
Super Moderator
Kind Benefactor
Super Member
Registered
Joined
Feb 11, 2005
Messages
3,929
Reaction score
644
Age
65
Location
Fort Lauderdale
Mine says fulfilling.
Gee, I haven't heard that since my honeymoon...
 

Cabria

Kind Benefactor
Super Member
Registered
Joined
Feb 14, 2005
Messages
3,674
Reaction score
1,382
Location
Wherever the cards may fall...
rtilryarms said:
Mine says fulfilling.
Gee, I haven't heard that since my honeymoon...

EmoteROFL.gif
Yeah...mine says fulfilling too!
 

littleblackdog

Registered
Joined
Sep 28, 2005
Messages
12
Reaction score
2
Location
Madison, WI
Trouble Ordering

My mom called me last night and told me she had trouble ordering from Lulu. She was able to put the book in her cart and then tried to checkout, but it said it couldn't find the page and that she should try back later. After two days of trying, she finally gave up. I thought it was just her, but my sister had similar problems. Since I was able to order, I ordered copies for them this morning. Hopefully it's just a glitch.
 

ChunkyC

It's hard being green
Kind Benefactor
Super Member
Registered
Joined
Feb 11, 2005
Messages
12,297
Reaction score
2,134
Location
trapped between my ears
Mine as well. Dawno's email makes me think we should start receiving ours any time now.

I can't wait to hold it in my trembling hands....

PS -- I checked the 'learn more' about order status and it says not to worry about it saying 'fulfilling' unless it has been 10 business days or more since you placed the order.
 
Last edited:

Ken Schneider

Absolute sagebrush
Kind Benefactor
Super Member
Registered
Joined
Mar 27, 2005
Messages
1,977
Reaction score
412
Location
location,location.
i'm satisfied... that my order is fullfilling.


edit for chunk's comment above: i'll start the hot chocolate and fireplace chunky. ahhhhh, fresh ink and healing words for a sore shoulder and newly restarted heart.
 
Last edited:

KimJo

Outside the box, with the bunnehz
Super Member
Registered
Joined
Mar 17, 2005
Messages
3,998
Reaction score
292
Location
somewhere in Massachusetts
So it wasn't my wonky internet connection that caused my order to stick! Thanks for the tip, Jenna!
 

CharmianChristie

Registered
Joined
Sep 16, 2005
Messages
15
Reaction score
2
Location
Guelph, Ontario
Website
www.charmian-christie.com
I ordered my books on Nov. 1st and had no trouble during the ordering process. Late last night I got the email telling me my order shipped. I clicked the link to take me to my order status on Lulu and the website says my books shipped on Nov 3rd. So far, so good.

I'll let you know when the books arrive since they're shipping Super Saver to Canada.

Charmian
 

September skies

cloud watching
Super Member
Registered
Joined
Sep 27, 2005
Messages
2,872
Reaction score
946
Location
under my September Skies in sunny California
Website
www.estheravila.com
Ohhhh. Yesterday it said "shipped" but today it says it is fulfilling. *sigh* and I was really hoping to have them by Monday for my first interview/photo for one of the newspapers. I guess this means they might not arrive in time. Oh well. I'll keep my fingers and toes crossed. Maybe I'll get lucky.
 

JennaGlatzer

wishes you happiness
Super Member
Registered
Joined
Feb 9, 2005
Messages
9,703
Reaction score
3,455
Website
www.jennaglatzer.com
rosemerry said:
the bottom of the page says done but on Lulu it says....processing transaction what does that mean?

I just had the same problem. Customer service is looking into it right now and will call me back. Argh! Sorry about the ordering problems. I love Lulu, but I'm quickly finding out I don't love their ordering system.
 

ChunkyC

It's hard being green
Kind Benefactor
Super Member
Registered
Joined
Feb 11, 2005
Messages
12,297
Reaction score
2,134
Location
trapped between my ears
Just received my 'order has shipped' email. Web site confirms it was shipped today.

I ordered later in the day Nov. 1. Not bad, three days to ship as they said. Like Charmian, I ordered with Super Saver shipping, so we'll get to see how long that takes.
 

Vanessa

Writer and Music Producer
Super Member
Registered
Joined
May 31, 2005
Messages
1,282
Reaction score
167
Location
Inside my head most times!
Mine went through ok too. I paid through Paypal and I received a paid confirmation email minutes later.
 

Good Word

still crazy after all these years
Kind Benefactor
Super Member
Registered
Joined
Feb 12, 2005
Messages
3,167
Reaction score
905
Website
www.wordmountain.com
I ordered Tuesday and mine shipped today.

Ugh! I want them now!

Lisa
 

Lady of Prose

Member - the "Sting Gang."
Kind Benefactor
Super Member
Registered
Joined
Jul 26, 2005
Messages
512
Reaction score
101
I'm shipped.
 

Kim Gogo

Lady of the North
Super Member
Registered
Joined
Mar 28, 2005
Messages
157
Reaction score
28
I ordered mine on Nov 1st in the early a.m. and it said "fulfilling" until yesterday, when I rec'd my "shipped" email. I rec'd my books this afternoon by Federal Express. I ordered it express delivery.

When I ordered it on the 21st of Oct, I rec'd it within 3 business days as well, via express delivery. My friend in the next cube ordered it at the same time b/c she was so excited and she ordered hers via standard mail. She got hers yesterday, so it took standard mail 13 calendar days.

kim
 

ChunkyC

It's hard being green
Kind Benefactor
Super Member
Registered
Joined
Feb 11, 2005
Messages
12,297
Reaction score
2,134
Location
trapped between my ears
rosemerry said:
when I checked my status it said paid...so here's to fingers crossed. I didn't submit anything to the book but wanted to support everyone else's efforts. I love anthologies.
Thanks, Rosemerry! :kiss:
 

mommie4a

Mother of All Addictions
Kind Benefactor
Super Member
Registered
Joined
Mar 16, 2005
Messages
3,249
Reaction score
449
Location
Northeastern Ohio
Website
www.jillmillerzimon.com
Question about sending copies to different addresses in same order

Has anyone been able to ship just ONE copy to several addresses through the same order? I tried to do this but it seemed like it kept multiplying my total number that I wanted to order by the number of addresses I input. So I haven't ordered yet.

Any advice??
 
Status
Not open for further replies.

Hanukkah sameach!

Gold menorah and on a gradiated purple background