CEO Who Bragged About Replacing Workers With AI Now Distressed That AI Will Replace His Job Too

[Introversion]

Cue tiny violins…

https://futurism.com/ceo-bragged-replacing-workers-ai-job

Last month, Klarna CEO Sebastian Siemiatkowski boasted that he hadn't hired anyone in a year as a result of his company embracing AI.

Klarna's workforce had shrunk by about 22 percent since doubling down roughly a year ago. Meanwhile, the company has amassed a valuation of well over $14 billion, in what Siemiatkowski frames as a financially successful bid to cash in on the hype surrounding AI.

The fintech company, which offers "buy now, pay later" services for the e-commerce industry, made a big fuss about its OpenAI ChatGPT integration, gushing that its AI assistant could do the work of "700 full-time agents" in a February press release.

But that kind of purportedly superhuman productivity could have dire consequences for the job security of practically anybody at the company — including its CEO, as it turns out.
…

Also, I strongly side-eye anyone relying on the current LLM state of the art to produce, unchecked, satisfying good results.

 

[lizmonster]

This is the bit that caught my eye:

"Because our work is simply reasoning combined with knowledge/experience," he argued. "And the most critical breakthrough, reasoning, is behind us."

He thinks LLMs reason.

How do people this stupid get rich??

 

[Brigid Barry]

I think this is the first time I've gotten to bust out my favorite emoji combination here:



But AW being the awesome site that is is also has this option:

 

[Introversion]

How do people this stupid get rich??

Usually by inheriting.

 

[Friendly Frog]

Klarna also took over Stocard (an free app to upload all your customer cards in one place on your phone) last year and 'integrated' it in their own app, encouraging the Stocard users to dowload Klarna instead.

People were less than happy because they absolutely botched it if one looks at the bad reviews. The new app is reportedly sloooow which is less than useful when you're trying to access your customer card at the check-out while there's a whole row of impatient customers behind you.It also didn't have a widget to navigate the cards easily, which is kinda essential to the whole idea. Etc...

In short everything that was useful in the Stocard app was ruined.

But oh god, if they used AI to integrate it into Klarna, it would make so much scary sense.