MM - you were asking for that. Twincam is a newbie, so a wee bit of sympathy mixed in with helpful guidance would have been better than sticking the boot in.
Thank you for your opinion but I think I've been posting long enough on this Forum to know what I'm doing and how to handle newbies. Most of my response was aimed at seeking clarification of how the situation came about and I was asking those questions because it was difficult to follow all of what Twincam was saying. If you don't like how I do it, there's nothing to stop you from jumping in and offering the sympathy and helpful guidance that you're promoting.
Twincam's newbie status doesn't excuse some of the accusations being thrown about and as you will be aware from your time on this board, there are plenty of newbies who drive by, throw out all kinds of accusations and then flounce off. We call some of them trolls.
Whatever your take on it, there is some bad behaviour from this agent. Not massively, but enough to really wind up Twincam.
With all due respect, it doesn't seem as though it takes a lot to wind up Twincam. S/he operates on a very short fuse and doesn't seem adverse to descending to mindless abuse.
My interpretation of Twincam's posts is that they went into this with a degree of naivete and some unrealistic expectations (which, TBH, a lot of new authors go through - especially if they haven't done a lot of research). I'm not saying that excuses some of Artellus's alleged behaviour (and in fact, you'll see where I say Artellus's behaviour is not good in my posts) but it certainly doesn't excuse Twincam's rantiness.
My opinion of Artellus is that it's strength lies in its backlist titles and I haven't seen anything to suggest they're out there at the moment getting big deals for new authors but someone might have information to the contrary.