- Joined
- Feb 13, 2005
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- www.allensedge.com
All I wanted to know was what happens at the scene when someone crashes a car into a telephone pole.
This is kind of an important plot point in my story, as one of the secondary characters is a lineman for the electric company.
I called my utility company and spoke with customer service, and explained what I was looking for, and asked for a manager, supervisor, or even a lineman who could tell me what the electric company does at the scene when a car crashes into a telephone pole.
They refused. Literally. Refused. To. Answer.
I wasn't looking to expose their Big Secrets. I simply wanted to know: who comes, what does the police and/or FD tell them, what does he tell the police/FD, what happens next, and any special equipment he might use. Terminology would be great.
But no, I'm not supposed to know these terrible secrets. But it's for a novel, I protested. Doesn't matter.
So, may Duke Energy's stock prices plummet due to more people insulating their homes. Take that, faceless corporation.
If an author called my company and asked the receptionist if he could speak to a manager about what it took to build a big machine, they'd transfer him to my boss. He'd happily talk for hours.
But I'm venting.
Does anyone know anyone who works in a utility company that wouldn't mind answering a few questions about car crashes at telephone poles?
Thanks,
allen
This is kind of an important plot point in my story, as one of the secondary characters is a lineman for the electric company.
I called my utility company and spoke with customer service, and explained what I was looking for, and asked for a manager, supervisor, or even a lineman who could tell me what the electric company does at the scene when a car crashes into a telephone pole.
They refused. Literally. Refused. To. Answer.
I wasn't looking to expose their Big Secrets. I simply wanted to know: who comes, what does the police and/or FD tell them, what does he tell the police/FD, what happens next, and any special equipment he might use. Terminology would be great.
But no, I'm not supposed to know these terrible secrets. But it's for a novel, I protested. Doesn't matter.
So, may Duke Energy's stock prices plummet due to more people insulating their homes. Take that, faceless corporation.
If an author called my company and asked the receptionist if he could speak to a manager about what it took to build a big machine, they'd transfer him to my boss. He'd happily talk for hours.
But I'm venting.
Does anyone know anyone who works in a utility company that wouldn't mind answering a few questions about car crashes at telephone poles?
Thanks,
allen