Okay, how do I keep this as short as possible? According to Smashwords, I have bookmark problems with my novel. They rejected it from their Premium Service because of it. They said there were no bookmarks for Chapters 1 and 2. First, it should be understood that I didn't do any Table of Contents for the book. It's a fiction novel. I figured I didn't need it. In addition, I was lead to believe that the bookmarks would be automatically set up because I used the word "chapter" at the beginning of each section. I have 39 chapters.
But, once reading the Smashwords error message, I had doubts about ALL of my bookmarks. So, I went through the .doc file and manually marked each chapter with a bookmark just like it says to do in the Style Guide.
So, I uploaded the corrected file and after it was finished I noticed that the new file AND the original file were both available to be viewed in Adobe Digital. So, I downloaded that program and viewed both .epub files. The original--the one they said was missing a couple of bookmarks--had bookmarks for every chapter except 1,2, and 17. The file that I went through and manually marked with bookmarks only had bookmarks for 1, 7, 15, and 16. And for the life of me, I can't figure out what went wrong. I am further away from getting the bookmarks corrected now than when I started.
Worse yet, it took Smashwords 3 weeks!!! to tell me my bookmarks were wrong. And I'm afraid I will have to wait that long again to get this all fixed. I want to make 100% sure these bookmarks are correct instead of wasting more time.
But, once reading the Smashwords error message, I had doubts about ALL of my bookmarks. So, I went through the .doc file and manually marked each chapter with a bookmark just like it says to do in the Style Guide.
So, I uploaded the corrected file and after it was finished I noticed that the new file AND the original file were both available to be viewed in Adobe Digital. So, I downloaded that program and viewed both .epub files. The original--the one they said was missing a couple of bookmarks--had bookmarks for every chapter except 1,2, and 17. The file that I went through and manually marked with bookmarks only had bookmarks for 1, 7, 15, and 16. And for the life of me, I can't figure out what went wrong. I am further away from getting the bookmarks corrected now than when I started.
Worse yet, it took Smashwords 3 weeks!!! to tell me my bookmarks were wrong. And I'm afraid I will have to wait that long again to get this all fixed. I want to make 100% sure these bookmarks are correct instead of wasting more time.
