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nighttimer
05-23-2010, 01:10 PM
To whom it may concern (or whomever can answer the flippin' question),

I have noticed recently I have to log-in after ten minutes or less of inactivity. Inactivity meaning, I am posting something and before I can preview or post it, I am kicked off and must log-in again.

Sometimes the system allows me to proceed and retrieves my post and sometimes it doesn't. :e2cry:

Is there a setting I can or need to change or is this something new? :Huh:

Any information would be appreciated. Thanks.

milly
05-23-2010, 05:06 PM
this happens to me too and I can't figure out why...sometimes a post or a PM will get lost because I haven't submitted it quickly enough and I get booted out of the system...extremely frustrating

dpaterso
05-23-2010, 06:15 PM
Could be ISP/network time-outs rather than AW time-outs!

Sorry, I don't know why you would be logged out. Could you post your platform (Windows XP or whatever you're using) and your browser details please? When you sign in, do you allow your browser to remember your AW password and/or tick the Remember me? box?

Hopefully someone with more tech know-how will happen along, but as general advice--

Before you click the Preview Post or Submit Reply buttons, always always always copy whatever you've written to the system clipboard, so that if you experience a time-out and a blank editor window you can recover.

In Windows, just hit Ctrl-A to highlight all text, then Ctrl-C to copy this to the clipboard.

If you're met with a blank editor window and/or time out errors after a screen refresh, you can use Ctrl-V (paste) to get your words back.

-Derek

CaoPaux
05-23-2010, 06:16 PM
How long has this been happening? Have you tried clearing your cookies?


Log off AW
Delete AW cookies or clear cookies
Quit browser
If using I.E., may need to restart computer
Log back into AW

http://absolutewrite.com/forums/showthread.php?t=178582

Cella
05-23-2010, 06:33 PM
It's exactly 20 minutes of inactivity for me and then it logs me off.

I don't have any PWs stored because it's my laptop and if it were to get stolen I don't want those saved.

oh, I use Firefox and that's all I know...

CaoPaux
05-23-2010, 06:49 PM
By PWs do you mean passwords? We're talking about clearing cookies, which are separate from passwords.

Also, is "keep me logged in" checked when you log in?

Shadow_Ferret
05-23-2010, 06:56 PM
Hmm. Interesting. I can keep my browser open to AW all day long, go off and do other things, and I never get logged off.

thothguard51
05-23-2010, 06:59 PM
Sounds more like a ISP issue than an AW issue.

Like Shadow Ferret, I leave my AW link open all day, (when I am on), and come back and check it frequently without having to log back in on either of my computers, desk top or lap top...

Snowstorm
05-23-2010, 07:07 PM
This exact same thing started for me a few weeks ago. It's even kicked me off when I click on another web page, than come back, I'm logged off. Yesterday, I went through the Control Panel to find out if the "keep me logged" in unchecked, but couldn't find it.

I have a Mac and am using Firefox. Nice (?) to know I'm not the only one. I'll keep floating around checking things to see if I can figure it out.

Cella
05-23-2010, 07:08 PM
By PWs do you mean passwords? We're talking about clearing cookies, which are separate from passwords.

Also, is "keep me logged in" checked when you log in?
yes, by PWs I mean passwords.

I'm not complaining, just offering what I know (or thought I knew, lol!)

(I do not have the "keep me logged in" option selected, but even if I did, I believe the browser, or whatever it is that does the remembering--the cookies?-- wouldn't allow it, because I've chosen to have the cookies cleared when I exit Firefox. It still logs me off, even if I don't exit Firefox, though, but doesn't on other sites, like yahoo mail....but it's okay with me :))

I don't want to further confuse anyone, so I'll stop here, since it's not something I'm trying to get fixed :)

eta: It wasn't always like this, and I haven't changed any of my settings, FWIW

Medievalist
05-23-2010, 07:21 PM
This is a vBulletin issue. It has to do with stale cookies.

vBulletin changed the way it writes to cookies, and added a new cookie.

You need to:

* Make sure you know your password
* Log off AW (click the Log Off link on the top right)
* Delete AW cookies or clear cookies
* Quit browser
* On Windows, you may need to go into your network settings and clear the OTHER stored cookie (see this (http://www.absolutewrite.com/forums/showpost.php?p=4902565&postcount=6)) Even if you don't use I.E.
* If using I.E., may need to restart computer, because on Vista and Windows 7, the cache is re-written.
* Log back into AW

Medievalist
05-23-2010, 07:22 PM
yes, by PWs I mean passwords.

I'm not complaining, just offering what I know (or thought I knew, lol!)

(I do not have the "keep me logged in" option selected, but even if I did, I believe the browser, or whatever it is that does the remembering--the cookies?-- wouldn't allow it, because I've chosen to have the cookies cleared when I exit Firefox. It still logs me off, even if I don't exit Firefox, though, but doesn't on other sites, like yahoo mail....but it's okay with me :))

I don't want to further confuse anyone, so I'll stop here, since it's not something I'm trying to get fixed :)

eta: It wasn't always like this, and I haven't changed any of my settings, FWIW

Yeah, that's because while you DON'T have stale cookies, your password is not being encrypted and stored as a "token" in your cookie.

Medievalist
05-23-2010, 07:24 PM
This exact same thing started for me a few weeks ago. It's even kicked me off when I click on another web page, than come back, I'm logged off. Yesterday, I went through the Control Panel to find out if the "keep me logged" in unchecked, but couldn't find it.

There's a check-box on the log-in dialog. You need to check it.

You also need to have "fresh" cookies, that is, you need to have deleted them since the April vBulletin upgrade.

Synonym
05-23-2010, 07:24 PM
never mind :)

Medievalist
05-23-2010, 07:25 PM
It's exactly 20 minutes of inactivity for me and then it logs me off.

I don't have any PWs stored because it's my laptop and if it were to get stolen I don't want those saved.

oh, I use Firefox and that's all I know...

Because you don't have the "keep me logged in" box checked, the waiting period before vBulletin assumes you're logged in, and logs you off, automatically kicks in.

Kateness
05-23-2010, 07:26 PM
Okay.

I've got this problem as well.

I've followed all the steps above, so now I'm off to potter around with something else and see what happens.

Cella
05-23-2010, 07:28 PM
Because you don't have the "keep me logged in" box checked, the waiting period before vBulletin assumes you're logged in, and logs you off, automatically kicks in.
ah ha!

nighttimer
05-24-2010, 02:08 PM
I use Vista at home with Firefox as my browser and at work it's Windows 7 and Internet Explorer.

But I'll try to clear out my cookies and see what happens. Thanks for the heads-up.

Snowstorm
05-24-2010, 04:21 PM
Because you don't have the "keep me logged in" box checked, the waiting period before vBulletin assumes you're logged in, and logs you off, automatically kicks in.

I have a "Remember me" box (no wonder I couldn't find "keep me logged in"!). I had unchecked it recently to avoid ending up with a third "Snowstorm" since I have two "Snowstorm" in that auto-fill-in list. That did it. Thank you, Medievalist.

Medievalist
05-24-2010, 07:47 PM
The names of GUI (Graphic User Interface) items and menu items changes not only from Web browser to Web browser, but even from iteration to iteration.

Margarita Skies
05-24-2010, 11:46 PM
That's weird. It's never happened to me before. I've been logged on to AW for hours about to post a reply to a message, a topic or a PM and nothing ever happens. It never kicks me out.

Cricket18
05-25-2010, 12:47 AM
Because you don't have the "keep me logged in" box checked, the waiting period before vBulletin assumes you're logged in, and logs you off, automatically kicks in.

Thanks! Yep, that solved it for me. Now I can be on all day w/o having to log back in.

:D

Medievalist
05-25-2010, 12:57 AM
Thanks! Yep, that solved it for me. Now I can be on all day w/o having to log back in.

:D

If you don't use AW for, I think it's 90 days, you'll have to re-log in.

Snowstorm
05-25-2010, 01:18 AM
The names of GUI (Graphic User Interface) items and menu items changes not only from Web browser to Web browser, but even from iteration to iteration.

*nods head, pretending I understand a single word*

Inky
05-25-2010, 01:20 AM
Hmm. Interesting. I can keep my browser open to AW all day long, go off and do other things, and I never get logged off.
Because we're special.
'sides, who ELSE is gonna shine a certain pair of jackboots?

Cricket18
05-25-2010, 01:21 AM
If you don't use AW for, I think it's 90 days, you'll have to re-log in.

Thanks, Medievalist!

Somehow, I don't think that will be a problem since I seem to be addicted, er, enjoy being on AW daily. :D

Fulk
05-25-2010, 02:41 AM
I have a similar problem, so I'll post it here. The difference is, I actually check the "Remember Me" box. But occasionally, in the course of writing a post, I will be logged out. This is pretty sporadic behavior. Sometimes the periods of inactivity are long, say an hour. But if it is supposed to keep me logged in for three months (assuming I don't clear cookies), then this should not be happening. Any ideas?

Medievalist
05-25-2010, 04:03 AM
I have a similar problem, so I'll post it here. The difference is, I actually check the "Remember Me" box. But occasionally, in the course of writing a post, I will be logged out. This is pretty sporadic behavior. Sometimes the periods of inactivity are long, say an hour. But if it is supposed to keep me logged in for three months (assuming I don't clear cookies), then this should not be happening. Any ideas?

It may be a connection problem at your end, unless that is new behavior.

Either way, I'd suggest following the previous procedure to delete cookies, making sure, if you are using Windows, that you purge the second copy as well.

Fulk
05-25-2010, 04:24 AM
I'm on a Mac (OSX 10.5), so is it the same, or do I simply clear one copy?

benbradley
05-25-2010, 04:51 AM
I always toss stale cookies, that must be why I never have such problems...

Inky
05-25-2010, 08:23 PM
I always toss stale cookies, that must be why I never have such problems...
That's what she said!

Medievalist
05-25-2010, 10:04 PM
I'm on a Mac (OSX 10.5), so is it the same, or do I simply clear one copy?

On the Blessed Celtic Computer, just delete the AW cookies in the browser you use to log onto aw.

Kateness
05-25-2010, 10:07 PM
Okay. I'm on Vista, and Firefox. And I deleted that first set of cookies. Twice. And I restarted once. It doesn't appear to have solved the problem, I don't think.

You mention deleting the second set, as detailed for the IE browser, but for the life of me I can't figure out where it's hiding in Firefox.

Medievalist
05-25-2010, 10:20 PM
Okay. I'm on Vista, and Firefox. And I deleted that first set of cookies. Twice. And I restarted once. It doesn't appear to have solved the problem, I don't think.

You mention deleting the second set, as detailed for the IE browser, but for the life of me I can't figure out where it's hiding in Firefox.

Kateness, if you're wiling to be a guinea pig, let's try something sneaky.

Do you have any bookmarks or Favorites saved for AW or particular threads on AW?

Delete 'em. (copy the URL to an email or word doc of you're afraid you'll never find that page again)

Log off AW

Delete the AW cookies

Quit the browser completely.

Think Good Thoughts and try again.

Kateness
05-25-2010, 10:22 PM
Funny thing.

Right before you posted this, I deleted AW off my favorites, wiped my cookies again, and closed the browser.

No, I wasn't reading your mind. Really.

Kateness
05-25-2010, 10:54 PM
I just realized something.

I might be actually talking about something entirely different. Something that..uh..might not even be an issue.

It doesn't log me out after 20 minutes (I've got the remember-me box checked), but if I go away for 20 minutes, and then refresh the new posts, it doesn't show any from longer than 20 minutes ago, and says at the top when I 'last visited'. For example, right now it says that I last visited at 2:27.

Is this...uh...actually the same thing? Or am I just ridiculously, stupidly confused?

[/embarrassed]

Medievalist
05-25-2010, 11:33 PM
Is this...uh...actually the same thing? Or am I just ridiculously, stupidly confused?

[/embarrassed]

It's not the same thing. Here's what's it is:

When you click the New Posts Link, your browser tells vBulletin "Run this script that checks my login ID and show me the posts I haven't seen."

Now, that script lives on the AW server, not in your browser.

So refreshing your screen doesn't actually do the same thing as clicking the New Posts link, because the first time you clicked it your browser got back stuff from the server with a unique ID.

When you refresh the screen (vs. clicking the New Posts link) you're just refreshing the data associated with that unique ID.

Click the New Posts link for more new AW goodness.

Kateness
05-25-2010, 11:39 PM
Right.

When I said 'refreshing the new posts' what I actually meant I was doing was clicking the 'new posts' link and not hitting refresh. That was badly worded on my part.

Medievalist
05-25-2010, 11:48 PM
Right.

When I said 'refreshing the new posts' what I actually meant I was doing was clicking the 'new posts' link and not hitting refresh. That was badly worded on my part.

I have a Very Literal Brain; sorry for the confusion.

Kateness
05-25-2010, 11:50 PM
No, it's okay. I don't even know what we're talking about anymore.

*backs out of the conversation*