- Joined
- Jun 18, 2009
- Messages
- 464
- Reaction score
- 54
- Location
- Old Detroit
- Website
- art-sempai.deviantart.com
I must vent...
Even if you pay them they find a way to screw you over.
I'm thinking my bill is paid but no, it's not.
Nowhere on their site does it say a thing about how they use your draft.
The guy phone couldn't even find anything when I asked.
Said he would pass it along to management.
We appreciate your business... your the only business there
is we don't have a others to choose from.
I wish I had the money for full solar.
Template Email I got earlier.
----------
Thank you for your inquiry. We were happy to assist you. We have reviewed your account.
Our records indicate we received your Energy Draft totaling $407.00 on 3-12-10. Unfortunately,
Energy Drafts are not considered payments. They are considered non-cash credits.
Because we did not receive an actual payment of $161.00, your payment
plan automatically issued you a default notice.
Your current statement includes your past due payment of $161.00 and your current payment.
A total of $328.56 is due by 4-19-10.
Thank you for using DTE Energy.com and the opportunity to be your energy provider. We appreciate your business.
Sincerely,
Alida
DTE Energy eCare Team
Even if you pay them they find a way to screw you over.
I'm thinking my bill is paid but no, it's not.
Nowhere on their site does it say a thing about how they use your draft.
The guy phone couldn't even find anything when I asked.
Said he would pass it along to management.
We appreciate your business... your the only business there
is we don't have a others to choose from.
I wish I had the money for full solar.
Template Email I got earlier.
----------
Thank you for your inquiry. We were happy to assist you. We have reviewed your account.
Our records indicate we received your Energy Draft totaling $407.00 on 3-12-10. Unfortunately,
Energy Drafts are not considered payments. They are considered non-cash credits.
Because we did not receive an actual payment of $161.00, your payment
plan automatically issued you a default notice.
Your current statement includes your past due payment of $161.00 and your current payment.
A total of $328.56 is due by 4-19-10.
Thank you for using DTE Energy.com and the opportunity to be your energy provider. We appreciate your business.
Sincerely,
Alida
DTE Energy eCare Team