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View Full Version : This pisses me off.



HConn
02-20-2010, 08:29 AM
A number of Amazon.com customers are going from book to book giving 1-star ratings to books that have e-book prices above $9.99. And they admit in the reviews that they haven't read the books.

Look, read a book but don't like it? Post a review. Think the price is too high? Don't pay it, and why not complain to the company.

But don't hurt the author with poor ratings just because you want the price to be lower. The author doesn't set the prices!

Hmph!

Medievalist
02-20-2010, 08:31 AM
Yeah, this is dumb beyond dumb.

alleycat
02-20-2010, 08:41 AM
I like having the reviews on Amazon, but you have to take them with a grain of salt. At least these people admit they haven't read the book.

MJ Goodnow
02-20-2010, 08:49 AM
Maybe, just maybe, they shouldn't let one star reviews affect the rating. For instance have a moderator for authors so they don't get screwed. I know I just gave Amazon a new job description but yes, it disgusts me.

kaitie
02-20-2010, 08:50 AM
The sad thing is how many people look at the number of stars. That's just ridiculous. :/ If it helps, there are others who aren't buying anything from Amazon since the last kerfluffle.

kaitie
02-20-2010, 08:51 AM
Maybe, just maybe, they shouldn't let one star reviews affect the rating. For instance have a moderator for authors so they don't get screwed. I know I just gave Amazon a new job description but yes, it disgusts me.

Or maybe they should find a way to delete every review that says "I didn't read this book." Trust me, I've seen some things with one star ratings that more than deserve it.

alleycat
02-20-2010, 08:51 AM
Maybe, just maybe, they shouldn't let one star reviews affect the rating. For instance have a moderator for authors so they don't get screwed. I know I just gave Amazon a new job description but yes, it disgusts me.
Remember that it works in reverse too. There are a lot of fake positive reviews on Amazon.

MJ Goodnow
02-20-2010, 08:52 AM
Yes, but shouldn't there be some type of system to review a book. A quiz maybe?

alleycat
02-20-2010, 08:56 AM
Yes, but shouldn't there be some type of system to review a book. A quiz maybe?
You could probably say that about three-quarters of the stuff posted on the Internet.

"Before you can comment on the Obama administration's health insurance plan, you have to pass this political knowledge quiz . . . "

san_remo_ave
02-20-2010, 06:57 PM
It's not just Amazon, I saw a call-to-action on B&N the other night too.

Frankly, other than being stupid and juvenile to rate an item they haven't actually read because they disagree with the publisher's price strategy, it doesn't bother me. I have no idea why these people think AMZ or B&N actually cares WHAT the rating of an item is. Just don't buy it till the price comes down --the bean-counters will eventually notice a trend.

I do use reviews to gauge whether or not a book is for me --both the 1-stars and the 5-stars. But I know enough to READ the review. Since they are considerate enough to explain why they gave it a 1-star, it makes it really easy as a consumer to completely disregard that person's review.

Wayne K
02-20-2010, 07:07 PM
I don't read reviews, but if I did, I wouldn't give them much weight.

aruna
02-20-2010, 07:48 PM
I used to be on the Amazon Reviewer Discussion Board; in fact, I was a member of thet board for several years before AW, and through it I learned which reviews to take seriously and which to disregard. There's a reviewer ranking system in place, and that's what I look for first. I trust the top reviewers more than I trust any old reader's review; these are usually balanced reviews from people who take their writing almost as seriously as we authors do. Seriously; since reviewer ranking is based on helpful or not helpful votes, the top reviewers watch their helpful counts like hawks!

Generally, I much prefer their reviews to those in the media. However, the system is not wel know outside of their own little community, which is a pity.

With the exception of Harriet Klausner, who is number one reviewer on classic list, I watch for the reviews of these people. A couple of them have reviewed my books.

The list is here:
http://www.amazon.com/review/top-reviewers

Reviews that say "I haven't read this book but..." should be ignored, as well as reviews that say "OMG I LOVED THIS BOOK IT ROX!!!!!!!!!"

HConn
02-20-2010, 08:24 PM
I'll admit, when I see a one-star review by someone who says they didn't read the book because of the Kindle price, I click the "report this" button. Amazon.com pulls them down after a while.

The Lonely One
02-20-2010, 08:39 PM
This is one issue as literature becomes more and more integrated to the net; on the net, stupid little whiny kids and ignorant adults acting like stupid little whiny kids run rampant because there's no accountability. People can and do say whatever ignorant things come into their brains from moment to moment. Just go on youtube and look at some of the comments there.

Carlene
02-20-2010, 10:31 PM
Wow, that is just plain mean. And, of course, it hurts the author, no one else.

Carlene
Mysterious Gift - an erotic paranormal romantic suspense novella
www.cobblestone_press.com

The Kidd
02-20-2010, 10:52 PM
I'm trying not to turn this into a "I hate Nook/Kindle" debate (we must have a million of those) but I also hear more and more people getting twicked outside of the internet for the same reason. Because they can't download a book that just hit the shelf for less than $9.99.

As for Amazon, maybe we should all e-mail them and address the problem. I will myself when I have a moment.

rugcat
02-20-2010, 11:04 PM
A number of Amazon.com customers are going from book to book giving 1-star ratings to books that have e-book prices above $9.99. And they admit in the reviews that they haven't read the books.

Look, read a book but don't like it? Post a review. Think the price is too high? Don't pay it, and why not complain to the company.

But don't hurt the author with poor ratings just because you want the price to be lower. The author doesn't set the prices!

Hmph!

I had this happen to my books; I reported it to Amazon, and they pulled the review. I also pointed out that the exact same "reviewer" was spamming the Amazon boards for a whole slew of books with the identical protest post and one star rating.

These are not reviews; they are a spam campaign in support of a political position which has nothing to do with the books and is an abuse of the review system.

I suggested they block all this reviewer's posts, but apparently Amazon decided to wait for each individual author to complain before taking action.

Jamesaritchie
02-20-2010, 11:08 PM
Stupid people do stupid things, These are stupid people.

scope
02-20-2010, 11:52 PM
Amazon does a few good things and an awful lot of stupid, bad things. Although I admit to reading the reviews posted for my books and of course like to see 5 stars, I don't take them seriously whatever the number of stars. What does interest me are the cities and towns from which they come.

Listen to this one. On the page displaying one of my books - actually a series of 24 volumes being offered for sale by various vendors (it's out of print) -- most every review is 5 starred, but that's not the point. One day I visited the page and found a new post with only 1 star. Being curious I read what the reviewer said. It went something like this: "I ordered from one of your vendors and only received one volume of the 24 volume set". The reviewer said absolutely nothing about whether or not he read and liked or dislike the book. Of course I have no idea from whom he ordered, what he paid, or what the vendors advertising message said. The fact that Amazon would post such a ridiculous message on my book page really bothered me. I called and then wrote Amazon - brought this to their attention - told them I thought this was their internal problem and/or that of the vendor - they had no right posting it on my book page - and asked them to remove it at once. That was months ago. It's still there and Amazon hasn't sent me any reason why they think it should stay.

hammerklavier
02-21-2010, 08:25 AM
There is also a phenomenon of people reviewing things before they are released, because amazon puts the link up six months or more in advance for preorders. If it's by a famous author or band you see dozens of fans giving it a 5 star when they have not even read/heard it.

SPMiller
02-21-2010, 10:50 AM
This is why I go to the three-star reviews first, if I look at Amazon reviews at all.

Keyan
02-21-2010, 12:41 PM
There is also a phenomenon of people reviewing things before they are released, because amazon puts the link up six months or more in advance for preorders. If it's by a famous author or band you see dozens of fans giving it a 5 star when they have not even read/heard it.

Sometimes the reviews are put up by people who've read ARCs, or books published elsewhere first... I recently saw review for a book that was published first in the UK and was only available in the US through imported copies.

gothicangel
02-21-2010, 02:24 PM
You didn't see the reviews for The Lost Symbol: 'I posting a five star review to counterbalance the one star reviews.'

Then you get the CD reviews 'I haven't heard the album but artist X is crap, so this will be crap too.'

veinglory
02-21-2010, 10:08 PM
It is a protest and protests work best of they cause reactions--so I guess it is working. Amazon ratings are brainless and manipulated both up and down all the time.

Jamesaritchie
02-21-2010, 10:15 PM
I don't see why anyone pays attention to reviews in the first place. Many of the best, and certainly many of the most successful, books of all time get universally bad reviews, and many, many lousy books that flop get great reviews. Reading reviews is a waste of time and energy.

Listen to friends who have read the book.

Kweei
02-21-2010, 10:27 PM
Oh this is a shame.

For what it's worth, I had a discussion about the ebook pricing wars with a friend of mine who just recently was gifted a Nook and has fallen in love with ebooks.

We had a bit of a debate the other day where she is in favor of the 9.99 or lower pricing because it entices her to buy more and she argued that since there was no paper product, there is no cost to make the ebook anyway.

I told her my side of it and where I am coming from, and how it could impact pricing of some of the cheaper novellas and books she might buy in the future. Also, I brought up all the other costs associated with production like marketing, writing, etc.

We walked away with a better appreciation of each other's needs and perspectives and it didn't resort to this kind of pettiness.

I just wanted to demonstrate an instance where someone who is extremely smart but is not in the writing business views the situation.