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I do not use Outlook Express, but my mom and aunt do. I've been trying to help them with a problem since yesterday.
They (mom & aunt work together) tried to send an email with an attachment that was too large. Outlook won't stop trying to send it and it's jamming up their email and I can't make any sense of what I'm reading about this issue online, or the proposed solutions are too complicated for me to relay over the phone to two people who aren't the type to disconnect their networks and any sort of fiddly business.
Has this happened to anyone? Do you know an easy way of getting Outlook to stop trying to send a message?
They (mom & aunt work together) tried to send an email with an attachment that was too large. Outlook won't stop trying to send it and it's jamming up their email and I can't make any sense of what I'm reading about this issue online, or the proposed solutions are too complicated for me to relay over the phone to two people who aren't the type to disconnect their networks and any sort of fiddly business.
Has this happened to anyone? Do you know an easy way of getting Outlook to stop trying to send a message?