I tried add/remove programs. This thing comes up when I log on to the internet. It should come up Google. When I go to crawler.com/troubles, it tells me to click on the crawler button on the tool bar, go to help, click uninstall. The problem is, I can't find the button they're referring too. I've clicked everything that looks like it could be the 'crawler button' but nothing. FYI I was downloading free smilies, and got this....don't ask me how.
I even did a system restore and it didn't get rid of it.