Barnes and Noble has changed their refund policy. In a pilot program that affects four states including New York and California, the bookseller will begin accepting refunds ONLY with a receipt and ONLY within 14 days of the original purchase.
If you have ever gotten a book you hated for your birthday, you know what a pain this will be!
The pilot program goes national in October!
If you want to help me keep this program down, please, please join me in writing letters of complaint to the following:
Leonard Riggio
Founder and Chairman
Barnes & Noble
Stephen Riggio
Chief Executive Officer and Vice Chairman
Barnes & Noble, Inc.
Marie J. Toulantis
Chief Executive Officer
Barnes & Noble.com
at:
Barnes & Noble, Inc.
122 Fifth Avenue, 2nd Floor
New York, NY 10011
If you have ever gotten a book you hated for your birthday, you know what a pain this will be!
The pilot program goes national in October!
If you want to help me keep this program down, please, please join me in writing letters of complaint to the following:
Leonard Riggio
Founder and Chairman
Barnes & Noble
Stephen Riggio
Chief Executive Officer and Vice Chairman
Barnes & Noble, Inc.
Marie J. Toulantis
Chief Executive Officer
Barnes & Noble.com
at:
Barnes & Noble, Inc.
122 Fifth Avenue, 2nd Floor
New York, NY 10011