By Roberta Gale
When it comes to media interviews, interview preparation is a two-way street. The host needs to do his part to become as familiar with the guest and her topic as possible. Whether this means reading (or at least skimming) her book, checking out her biography, or reading reviews, he should ideally be prepared with a list of questions that aren’t just jotted down verbatim from the guest’s press release. Consequently, if you’re guesting on a program, you also need to show similar respect and professionalism by being fully prepared for your part in the interview.
Here are some tips to help authors prepare for a radio program. In the long run, preparation on both sides makes for a more entertaining experience for listeners. And the more listeners are entertained, the more intensely they’ll pay attention to what you’re saying.
1. Know as much about the host, the station, and the show as possible before the interview.
Go to www.yahoo.com, www.radio-locator.com or www.zap2it.com to look up the station’s website. This will allow you to check out the format, hosts, upcoming promotions and contests, selected links, and other information that may be useful to you. If the station has streaming audio, (or obviously if you’re in the same market as the host), you’ll be able to listen to his show. If not, try calling the station’s talk line, tell the call screener you’ll be guesting on the show in the near future, and ask to be put on the “on-hold” line for a few minutes to hear the program. They may or may not honor your request, but it doesn’t hurt to try.
2. Find out as much as you can about the market.
Most local newspapers are on the Web, and you can find them using the above-mentioned websites. Take the time to look over the local paper prior to your scheduled interview. The information gained will enable you to toss in the names of local suburbs and hangouts during your time on the air. This is not only a great way to connect more deeply with both the host and listeners, but you may be able to tie your topic to a hot local issue or event.
3. Don’t forget the small stuff.
Write the name of the host, the station’s call letters, the city name and the number of the radio station on a Post-it note and stick it somewhere where you will be able to see it during the interview. That way, even if you have a temporary mental meltdown on air, you can focus on getting the more important parts of your interview on track and yet not forget who you’re talking to or where they are. And the phone number? No matter who calls who initially, you may need it in case you get disconnected.
4. Make sure you can be heard clearly.
It is very important to have a phone that will sound as good as possible when you’re on the air. Nothing will get you shown the metaphoric radio door faster than poor quality audio on your end. No matter how fascinating your interview, only a masochist would stick around to hear you on a low-level phone with a buzz. In my experience, more expensive phones don’t necessarily sound better than cheaper ones. And corded phones don’t always sound better than the cordless variety. Just find a phone that sounds clear and has sufficient volume. Prior to the interview, call a few of your friends and family members on the phone you intend to use and ask them how you sound.
5. Speak up!
No matter how high-quality your phone is, you must speak loudly and enunciate clearly enough to be heard. The path your voice has to travel before it reaches its intended audience is a long and complicated one, involving phone lines, audio processing, a few transmissions and re-transmissions and perhaps a satellite or two. Again, call a few people you know prior to the interview to test your clarity and volume.
6. I Can’t Hear You!
It was always funny when Sgt. Carter said it to Gomer Pyle, but it’s much less of a laughing matter when you have to say it over and over to the person interviewing you. Not being able to hear the interviewer correctly can not only ruin the tempo and pacing of your on-air performance, but it can lower the interest level of the host and audience. Your airtime may even be cut short because of it. If you’re hard of hearing, or if you just can’t hear the other party well, be sure to turn up the volume control on your phone, if it comes equipped with such a device. Since you never know how low the volume will be on the other end, and you may be talking to hundreds of different stations, it wouldn’t hurt to take a tip from my friend, Lorilyn Bailey of NewsBuzz.com, and invest $10-$20 bucks in a volume control device from Radio Shack.
7. Call waiting is your enemy on the air.
Yeah, it’s a godsend when you’re talking to your mother and the network is trying to call to let you know you’ve made the finals of “American Idol,” but it’s a less-than-stellar feature when you’re being interviewed on the air and the audience call hear the tell-tale “drop-out” as your call waiting kicks in. If you are supposed to call in to the station, be sure to disable your call waiting first. If you’re unsure how to do this, call your local telephone company.
8. Create the proper environment to execute an interview.
Whether you’ll be doing your interview from your office or home, be sure that you have a quiet place to think and speak. This is no time for children yelling, battery-powered wall-clocks ticking, co-workers laughing, and phones or doorbells ringing. Clear your desk of everything but your notepad, index cards, book, bottle of water, or whatever else you’ll need for the interview. Be sure that everything you need will be within easy reach.
If you follow these simple interview preparation tips you will find that your interview goes more smoothly. But most importantly, the host will treat you with the respect due someone who actually put some thought into preparing content for the precious airtime you’ve been so generously given.
Roberta Gale has spent 22 years on the radio in every part of the country. She now heads Roberta Gale Media Coaching, which provides media training to authors, experts, spokespeople and businesspeople.