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It seems that more than just a few PA authors are finding problems ordering their novels from anyone other than PA. If I'm wrong, feel free to delete this thread.
Well, where do I start? Over the past few weeks, I have tried to order a copy of my book through B&N with no joy. Seems there is a problem but I can't seem to find out where it is. As best as I can tell the physical store has a system of checking their warehouse. Being a POD book they find it isn't in stock. They next try Ingrams. They don't stock it either and the order comes back cancelled by vendor. Something smells. I have contacted Ingrams and they told me to tell the store to contact them directly. I did that and Ingrams sent a memo out to allB&N stores saying to order it as "Reserved". I did that too. They still cancelled the order at the store. There seems to be a break in the ordering chain. Also, why do some B&N bookstores order and get the book in with no problem and others just ant seem to manage it? If a person can walk into a B&N store and order a book only to get it cancelled then what's the use of going there or them saying they sell books in the first place? Also, I don't have any problem at all ordering through the B&N website. They go through Ingrams and I have the book in about a week. Strange to say the least. Any ideas?
am the author of XXXXXXXXX. My second novel, XXXXXXXXX XXXXXX has just been contracted here at Publish America. I usually call Ingrams, at their 1-800 number to find out how many copies are sold on their automated service. Now my ISBN is no longer valid according to tele. Does this mean that only the Publish America Warehouse is housing copies of XXXXXXXXXX?
I was checking the status of my book, XXXXXXXXXX, and its not avaliable at amazon.com. I dont understand because it was yesterday. Can anyone tell me why that would happen?