Being charged for my Google account

seun

Horror Man
Super Member
Registered
Joined
Jul 3, 2006
Messages
9,709
Reaction score
2,053
Age
46
Location
uk
Website
www.lukewalkerwriter.com
I've had my domain name for a couple of years and was charged $10 to 'buy' it. It came with a gmail account which I very rarely use. A few weeks back, I got an email to say I needed to renew it so I did. I now find I'm being charged. It's only $12 (which includes tax). I'm assuming this is for the year as per the original payment, but I can't find anything under my billing account which confirms this. All I've got is a little heading that says they take payment on the first of the month after the bill is generated.

Can anyone shed any light on this? If they're charging me every month and I'm getting nothing more out of it than a domain name I've already bought, I'm not happy.
 

Cathy C

Ooo! Shiny new cover!
Kind Benefactor
Absolute Sage
Super Member
Registered
Joined
Jun 5, 2005
Messages
9,907
Reaction score
1,834
Location
Hiding in my writing cave
Website
www.cathyclamp.com
You bought the name, but who is hosting it? There has to be a company that makes it appear online. If you're using a different host, it might be you've got two hosts. For example, the company I work for bought a domain name from GoDaddy, but Verizon is the host. GoDaddy also started billing for the hosting of it, because my company didn't realize that there was a "free" period of hosting, after which they started to bill. So we had one website but two hosts--and double the bill. We canceled the GoDaddy hosting because the Verizon hosting was free with our DSL.

Of course, there's also the possibility that the company billing you is the only host and you are just leaving the free period of the hosting service. :Shrug:
 

seun

Horror Man
Super Member
Registered
Joined
Jul 3, 2006
Messages
9,709
Reaction score
2,053
Age
46
Location
uk
Website
www.lukewalkerwriter.com
Looks like it's hosted by Enom. As far as I can see after a bit of searching, it's the usual $10 and the extra is VAT, but my billing account is worded in a way that suggests it's a monthly payment. If the payment is for a year as before, that's fine, but a monthly payment is not cool.
 
Last edited:

Cathy C

Ooo! Shiny new cover!
Kind Benefactor
Absolute Sage
Super Member
Registered
Joined
Jun 5, 2005
Messages
9,907
Reaction score
1,834
Location
Hiding in my writing cave
Website
www.cathyclamp.com
I pay $9.95 per month for my hosting, but I have a ton of pages. Do you get a separate bill from Enom for hosting? There normally is a monthly charge. The lowest I've seen is $3.95 but that's just for a single or five-page size.
 

seun

Horror Man
Super Member
Registered
Joined
Jul 3, 2006
Messages
9,709
Reaction score
2,053
Age
46
Location
uk
Website
www.lukewalkerwriter.com
Not had any separate bills since I bought the name two years ago. It's just a blogspot page that I applied the domain name to. As far as I understood it when I signed up, it was a yearly charge which it may still be, but the wording really isn't clear. Or I'm being a bit of a thicko. Which happens sometimes.
 

jeffo

Super Member
Registered
Joined
Dec 11, 2008
Messages
868
Reaction score
51
Location
Statesville, NC
Website
www.ober.org
Keep in mind, as others have mentioned, there are two separate activities here, and two separate billers.

To own a domain name, you need to buy it. You can buy from a few different supplies, but generally you're going to get it from Network Solutions one way or another. Others can resell the service, but they they go to Network Solutions to reserve the name (generally). Anyone can charge whatever you're willing to pay. Usually the names are sold in yearly increments (you can buy 1-, 2-, 5-, year increments). You can pay that amount any way you and the biller want, but normally those are one-time fees for the time period specified.

Next, you need a host to interpret that name. Usually hosting can include hard drive space, but the primary purpose of the host is to host a name server. The name server tells the Internet (and the world) that when someone types a certain combination of letters (abc.com), that means to go to this computer (10.1.1.1). Your host can point that name to any server you desire (quite literally). You will have to pay for a host to do that, and if that's all the host does, that should be very, very cheap.

Finally, a host can add tons and tons of other services, from just some hard drive space to all sorts of extra programs and features that can run on a web site. This last category can range from a few dollars a month to thousands of dollars, depending on what you want to buy. As with the other options, you can pay monthly or yearly, depending on what you agree to.

In your case, since you're pointing the domain name to a blogspot page, the third category shouldn't apply to you. It sounds like you're indeed paying for the first and second option. As long as you own the domain name, you can always switch your second provider/host. They could indeed charge you $10 a month for the service of being a name server. That does sound excessive to me.
 

seun

Horror Man
Super Member
Registered
Joined
Jul 3, 2006
Messages
9,709
Reaction score
2,053
Age
46
Location
uk
Website
www.lukewalkerwriter.com
I'm trying to find a contact us page where I can ask someone from Google outright. No joy so far.

I thought it worked pretty simply. I created a free and basic blogspot page, then bought the domain name lukewalkerwriter.com from Google and applied that name to my page. It might still be a charge of $10 a year to have that name and nothing's changed, but I really can't be sure.
 

jeffo

Super Member
Registered
Joined
Dec 11, 2008
Messages
868
Reaction score
51
Location
Statesville, NC
Website
www.ober.org
I don't know that Google is in the business of selling domain names... if you can share the domain name with me, I can look it up and see what (public) information there is related to it...
 

jeffo

Super Member
Registered
Joined
Dec 11, 2008
Messages
868
Reaction score
51
Location
Statesville, NC
Website
www.ober.org
Huh. I guess Google does resell domain names. Is there anything they don't do?

So it looks like Google used enom.com as a reseller agent to purchase the domain name. You're clearly the owner, but strangely your contact e-mail is your hotmail address. The domain currently expires in April of 2015, so it sure looks like you just renewed. I can't see any information about costs or pricing (of course). I would guess the best contact to ask questions about your billing might be [email protected] or maybe calling 4252744500.

enom.com does list some domain name services for $9, $10, and $12 a year... so it does look like that $12 fee you just got will be for the entire next year.

Hope that helps!
 

Reziac

Resident Alien
Super Member
Registered
Joined
Dec 20, 2010
Messages
7,451
Reaction score
1,177
Location
Brendansport, Sagitta IV
Website
www.offworldpress.com
Some registrars charge to redirect a domain to anywhere other than their own hosting (if you pointed it to what would otherwise be called "yourdomain.blogspot.com", that's exactly what you're doing with it). If it proves a recurring charge, check to see if that's what it is.

Such services are often free for the first year but charged after that.
 

seun

Horror Man
Super Member
Registered
Joined
Jul 3, 2006
Messages
9,709
Reaction score
2,053
Age
46
Location
uk
Website
www.lukewalkerwriter.com
Got a reply from Enom to say they confirm it's been renewed but they can't do more than that. They've advised me to speak to Google which is proving difficult.

I've had the domain name for two years and just checked my old emails. I did renew it April '13 without any problem for $10 so it does look as if it's the same case now. I'd be happier if the layout of my bill didn't now suggest a monthly payment without mentioning what that payment could be.
 

EMaree

a demon for tea
Super Member
Registered
Joined
Jul 7, 2009
Messages
4,655
Reaction score
840
Location
Scotland
Website
www.emmamaree.com
Some registrars charge to redirect a domain to anywhere other than their own hosting (if you pointed it to what would otherwise be called "yourdomain.blogspot.com", that's exactly what you're doing with it). If it proves a recurring charge, check to see if that's what it is.

Such services are often free for the first year but charged after that.

Blogger/Blogspot don't seem to charge for domain redirects.

This seems a bit odd. There's no chance you've been signed up for Google Apps for Business with Vault, is there? GMail accounts for web domains used to be free (and if they were when you got your domain, they should stay free) but legacy users can still pay for more storage within the Google Apps ecosystem. I'm wondering if something's triggered them into thinking you want one of their chargeable services, but the numbers don't quite add up for that.

ENOM have an "Advanced" hosting package that runs at $12.20 a month (I dunno if that includes taxes, sorry). If your monthly bill is $12.20 then I'd bet ENOM have decided to put you on their monthly hosting plans as well as the separate yearly domain hosting.
 
Last edited:

Williebee

Capeless, wingless, & yet I fly.
Super Member
Registered
Joined
May 11, 2007
Messages
20,569
Reaction score
4,814
Location
youtu.be/QRruBVFXjnY
Website
www.ifoundaknife.com
Huh. I guess Google does resell domain names. Is there anything they don't do?

Google doesn't really "resell" domain names. They offer you a couple different registrar options that they have relationships with and (usually) let you pick. Most times, when I register a domain name through their process, they've shown me eNom and GoDaddy.

Seun, if your Gmail account is a business account, then yeah, there's a fee for that, which can be billed monthly or yearly. But that's $5 per user (if monthly.)

It sounds, from what I've read so far, that perhaps enom raised your registration fee to the $12 bucks, and it should be for the year, or a service got added.