I am a first-time author (my book was purchased by an e-publisher and I've sold more than a thousand copies, mainly for kindle) whose book came out in September. I have generally good reviews from my readers: about 20 on Amazon 4.8 or so and 120 or so on Goodreads, and until yesterday I was between 4.05-4.08.
I just checked my ratings and they were down. When I looked into it I had received a one star rating from a reviewer (a fairly well-known one in my genre) who HATED my book. I mean, she really hated everything about it.
So, I started sweating before I even finished reading it, but I forced myself to absorb her feedback. My question is for other authors: How do you handle extremely hateful reviews? Where do you put this information in your brain? Knowing someone publicly abhors everything about my writing kind of cuts to the bone, if you know what I mean.
I could use some advice.
Thanks.
One of my books has (I started off by saying 'I have' but such personal thinking becomes destructive very quickly) a 1-star review on GoodReads that I have not yet managed to read all the way through. I think I disagree with the reviewer on a few things, but I can't be sure. It's a sort of milestone of my self-confidence that one day I will sit down, read the whole, virulent thing, and then sit back and say "Well" and chuckle ruefully and start on my next book.
That day has not yet come. Perhaps it never will come. And y'know? That's fine. Because the review is not for me.
Reviews are not for you. Reviews of finished books are not 'feedback'. They're written a) for the edification of other readers and b) for the self-expression of the reviewer. Whether they serve this purpose or not is of no consequence to you and will not affect your writing or your career. Really. Look at all the bestsellers with horrible reviews. You say your book has already sold thousands of copies? Then one bad review is not going to hurt you. You're doing well! You may have room for improvement, like everybody, but you will improve!
Once you know the virulent (toxic, hateful--or, who knows, just brutally honest) review is out there, you can't unknow it, unfortunately. You may use its existance as a spur to yourself to write more and write better ("I'll show you, 1-star reviewer! My next book will be GLORIOUS!"). If you ever get a review that completely destroys your self-esteem, my advice would be to get a good friend and have them massage your ego for a bit--in private--and then go reread your story with their compliments in mind. It'll help you see things in a sunnier way.
(TBH, I'm currently rereading the novel with the 1-star review, and the critiques I remember from the bits of it I read are...well, some of the issues are there, but some I am very certain are
not. And that's frustrating. But y'know? There is absolutely nothing I can do about it, except keep writing what I'm writing except better next time, and hope other readers may one day sit down with the book and go "Hey...that 1-star reviewer was completely off about this!" and other readers who never saw the 1-star review will read the book and go "Hey, this is brilliant! 5 stars! No, 7--out of 5!")
In any event, hugs on the occasion. Do not respond to the review (unless it was one you requested, in which case your only response should be "thank you for reviewing it"). And congrats on selling many copies to what are clearly your fans!