PA is so St**** that they sent me the wrong letter
Guess what guys, I sent PA a letter stating that I wanted results by the end of the day and they are so dumb that they sent me another persons letter. Funny though because his name is the same as my husbands
I hope he doesn't mind me doing this because I emailed him and told him what happened and told him to join us over here. I just thought you all would get a kick out of the letter written to him. I'm trying to write this fast so I can get off the puter so bear with me but here it is and sorry it is so long.
Mem
I also got a letter from them today saying they don't like my tone and demanded an apology. I told them it would be a cold day in hell more or less and demanded an apology from them
As of Monday morning I will be taking actions against PA. (media, lawyers and whatever else it takes)
Dear Mr. *********
Your accusatory tone is way out of place, especially given that you, and
your lawyer, obviously know very little about the publishing industry.
For an attorney to make such a statement with such an obvious lack of
knowledge about PublishAmerica or the publishing industry, is sheer
nonsense, and does nothing but clarity the attorney's credibility. We will
expect an apology from you, and from your attorney, and we will not be
ceasing anything.
>>Before I signed my contract with PublishAmerica,
>>I thoroughly reviewed your web site and believed
>>that you were not a Print On Demand organization.
No, that is impossible. The issue is explained in detail with a prominent
link on our homepage to
http://www.publishamerica.com/facts/index.htm. It is
also very common knowledge that we use print on demand, as do most major
publishers to some extent.
>>Your web site claims you are a "traditional
>>advance and royalty paying book publisher."
Yes, that is true, and that has never been credibly challenged.
>>From the national news stories I've read (the Washington Post
>>article, dated January 20,2005 as one example) PublishAmerica
>>is widely viewed as a Print On Demand organization
Yes, all publishers use this technology, and it is gaining ground all the
time.
>>and does not follow "traditional" means of distribution.
No, no one is making such a statement. We use all the same distribution
methods, such as Ingram, the world's largest book wholesaler, as do all
traditional publishers, including all major publishers.
>>Books are not printed and distributed until ordered.
True, and there's nothing wrong with that. A brief glance at our web site
would show that.
>>Before signing my contract I read on your web site that
>>"The majority of our books that are sold retail are sold
>>in physical brick and mortar bookstores," and your books
>>"are available through most major bookstores." Again,
>>according to the facts in many national news reports,
>>this is not true.
Yes, it is true. Actually, like all traditional publishers, our books are
available through ALL bookstores throughout the US and most of Europe. Just
last week, for example, Barnes and Noble, by far our largest customer,
ordered 456 books from PublishAmerica. The week before that it was 512
books, the week before that 448. Each and every day, brick and mortar
bookstores purchase PublishAmerica books roughly 335 times.
>>In the eyes of some who have worked with the local
>>print-on-demand house, however, PublishAmerica misleads
>>its many authors into believeing their works will find
>>a nationwide market."
The key phrase here is "in the eyes of some." In the eyes of 11,000 authors,
however, this is not the case.
>>"Some writers organizations will not accept PublishAmerica
>>authors or offer only limited memberships. Those organizations
>>include the Science Fiction and Fantasy Writers of America,
>>the Mystery Writers of America and the Authors Guild." This
>>hardly attests to the fact that PublishAmerica is a
>>"traditional advance and royalty paying book publisher."
No, it does not have any bearing on "the fact that PublishAmerica
is a traditional advance and royalty paying book publisher."
Many such organizations have long ago lost credibility, and it would appear
that they are rarely taken seriously. We've seen them mocked many times.
They are very small with very little traffic and even less influence.
Fortunately, few people take them seriously, and we rarely hear their name
mentioned from any of our 11,000 happily contracted authors or the hundreds
of prospective authors with whom we are routinely in contact. These consist
of hundreds of professional people, including lawyers, doctors, and
professors, plus many previously published authors and celebrities.
Normally we don't even respond to occasional preposterous bits of comedy
that may show up on the web. To refute them implies that they are credible,
which they are not. Negativity on the web may be found concerning all
publishers.
Our reputation in the industry is, and always has been, stellar, and we
cherish our authors, as their number steadily grows. We have had, throughout
our history, very few problems of any kind. In our hundreds of thousands of
business transactions, we have had an extraordinarily small number of
complaints, and to our knowledge, all have been resolved. We are growing
rapidly, with upwards of a million books sold, in physical brick and mortar
bookstores and elsewhere.
Here are some credible comments about our practices, followed by more
information about our operations:
Virtually no day goes by without PublishAmerica being in the news. Among the
celebrities that have recently been congratulating PublishAmerica and our
authors are First Lady Laura Bush and Second Lady Lynne Cheney. An
increasing number of our authors have recently been or will soon be on
national TV, including celebrity actor Jamie Farr whose promotions included
a trip to Hollywood Squares.
Writer's Digest did a detailed study of a publishing contract that was
almost identical to ours and gave it a clean bill of health. Our contract
terms are very much standard for the publishing industry. PublishAmerica is
operating under the watchful eyes of highly credible industry authorities
such as the National Writers Union, an AFL/CIO affiliate who states that
ours "is not at all a bad contract", and Christian author advocate Sally
Stuart who recently told a writer, "you should be OK working with this
company." Such verdicts, plus the sheer numbers of our results, speak for
themselves.
>>3) There are many documented cases, which I can provide, showing
>>that PublishAmerica puts minimal marketing efforts into books and
>>is "relying on its authors to largely sell their own books"
>>(Washington Post, Jan 20, 2005).
No, there are not "documented cases." But such marketing efforts are very
standard in the publishing industry's 50,000 publishing companies. The fact
that the majority of these publishing companies differ from the top handful
is very normal.
>>My contract was less than one week old when I initially asked
>>to be released from it. Because of this, there has been little
>>expenditure of resources on my project.
Production is continuing normally.
>>PublishAmerica has released other authors from their contract.
All publishers do this, and traditional Publishers treat authors
differently. Some authors get large advances, others get small advances.
Some get additional marketing services, and some do not. These are all very
common market driven practices in the publishing industry.
>>I know PublishAmerica has many happy authors,
>>however, I do not believe your advertising was truthful.
As you can see, you are sadly mistaken. Again, we will expect your apology.
>>I am, however, prepared to proceed further with my complaints...
>>...Maryland Office of Attorney General, Consumer Protection
>>Division, the Better Bussiness Bearue of Maryland...
That would be fine. All of these offices are well aware of our
upstanding business practices, have received our explanations,
and have previously declined to take any action.
>>If email proves too onerous in our further communication I would
>>be glad to be available for a phone conversation or stop by your
>>office in downtown Frederick--my wife stumbled accross your new
>>location last week when running around town.
We will not discuss these issues while you are here, nor probably further at
all, but we prefer email for that anyway if you do have further questions.
We would welcome you, however, to take a brief tour of our offices. If you
give us a range of dates and times that are good for you, we will let you
know when is convenient for us.
Thank You,
PublishAmerica Author Support
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