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Most of the SEO and 'reputation management' companies are fairly smug and open about what they do, viewing it as just another type of marketing.
In the 'Perception is more important than reality' game, when and how the NY Times bestseller status was achieved is not as important as the buyer's ability to claim that status and use it in further marketing.
That because they view the public as a pool of suckers. They're too often right. I think, however, that many such businesses are slowly learning that the age of the internet is changing this.