UPDATE: Elyse had requested my full ms. I had had several constructive email exchanges with her directly. She had it for about seven weeks when I was offered representation by another agency. Following standard practice, I informed those agents with my ms of the offer, with an invitation to counteroffer, if they wished. I received a reply signed "Elyse Cheney", saying she didn't "feel passionate about the voice" and declining to counteroffer. The troubling thing was that the email came from the account of an intern named Hannah Elnan. I truly believe Elyse never got around to reading my ms, had no time to plow through it quickly once I had an offer, and left it to her intern to send me a boilerplate reply.