Okay, so I have both Word 2007 and 2010 on my laptop. It's new; it came with Word 2007 (but I have to enter a product key that I don't have) and I bought Word 2010 for it. I didn't use 2007 because I assumed that it was just a trial version. I used 2010 for all my documents. Until yesterday, everything was fine.
I downloaded updates for 2010 that Microsoft asked me about. Downloaded, all fine. Sometimes 2010 would freeze part of the way through because of downloading, but it was okay.
I took my laptop somewhere that didn't have Internet. They notified me that they'd lost connection, but I didn't think it was a big deal because I knew there was no connection. But midway through 2010 stopped responding and I lost my document. It Autosaved it, but whenever I tried to bring it up or do anything to it, 2010 went back to not responding. I had to wait until I got home and had connection for the updates to finish and then I could open it, although it notified me that a "serious error" was caused last time I opened it. But I opened it anyway, and everything seemed fine.
Now, though, it keeps opening my 2010 documents in 2007. I go to my Start menu, press the Recent Documents tab next to 2010, click on the one I want, and it loads into 2007. And every time it opens, it asks me for a "product key" that I don't have. All I do is press cancel and it opens anyway. The only way to open my 2010 documents in 2010 is to go to the main Microsoft Word 2010 program and open it from there. Which is fine, but I want to know why it's doing this. Does anyone know?
I downloaded updates for 2010 that Microsoft asked me about. Downloaded, all fine. Sometimes 2010 would freeze part of the way through because of downloading, but it was okay.
I took my laptop somewhere that didn't have Internet. They notified me that they'd lost connection, but I didn't think it was a big deal because I knew there was no connection. But midway through 2010 stopped responding and I lost my document. It Autosaved it, but whenever I tried to bring it up or do anything to it, 2010 went back to not responding. I had to wait until I got home and had connection for the updates to finish and then I could open it, although it notified me that a "serious error" was caused last time I opened it. But I opened it anyway, and everything seemed fine.
Now, though, it keeps opening my 2010 documents in 2007. I go to my Start menu, press the Recent Documents tab next to 2010, click on the one I want, and it loads into 2007. And every time it opens, it asks me for a "product key" that I don't have. All I do is press cancel and it opens anyway. The only way to open my 2010 documents in 2010 is to go to the main Microsoft Word 2010 program and open it from there. Which is fine, but I want to know why it's doing this. Does anyone know?