Unable to access password protected areas

Kenra Daniels · Oct 5, 2010

For some reason, I am suddenly unable to access the password protected areas of AW. Anyone have any ideas?
I had access until last week, then when I started to go to SYW, I was prompted to put in the password, which I did, but instead of going into SYW, the password screen keeps coming up.
Thanks
DL

backslashbaby · Oct 5, 2010

You might try deleting your cookies, closing out all browser windows, and logging in again.

Make sure you know your password before doing it, though.

Kenra Daniels · Oct 6, 2010

Thanks for the suggestion Backslashbaby. I tried it and it still didn't work.
The problem is only in Internet Explorer. I have Google Chrome too, and just tried it, and can access the password protected areas with it.

Deleted member 42 · Oct 6, 2010

I.E. stashes two copies of the cookies for any site that you have bookmarked/favorited.

You need to delete the Favorites for AW, log off, delete the AW cookies, Quit the browser, then log back in.

You probably have a stale or corrupted, cookie.

RJK · Oct 7, 2010

Stale cookies, ugh, crumbs all over the place.

littlebear91 · Oct 18, 2010

Delete Temporary Internet Files, and restart IE or just simply get firefox and press ctrl alt delete and yes to all

Unable to access password protected areas

Kenra Daniels

backslashbaby

*

Kenra Daniels

Deleted member 42

RJK

Sheriff Bullwinkle the Poet says:

littlebear91

Never Let Go

Unable to access password protected areas

Kenra Daniels

backslashbaby

~~~~*~~~~

Kenra Daniels

Deleted member 42

RJK

Sheriff Bullwinkle the Poet says:

littlebear91

Never Let Go

*