And back to the traditional EC issues - just got my latest EC royalty statement, and the format's a bit different. New font, slightly different layout, whatever.
More significantly, there's no mention of the dates the statement covers. I mean, there's a date OF the statement, and for once it's actually reasonable based on the date of the postmark - it's my April 1 statement, postmarked April 3, received April 10. Fair enough.
But there's no mention of what sales period the statement covers.Based on previous statements I could ASSUME it's for December 2014, but considering who I'm dealing with, I'd really like to have it spelled out, and it isn't.
So I thought I'd contact them to ask for clarification. My old editor, of course, is gone, so I can't go through her. So I went to the EC site to look for contact information. There's a link for "staff and editors" which sounds promising, except... when I click it, I get sent back to the EC home page. No staff list, no contact information.
So this post has two purposes. One, the standard WTF EC?!? Two, though - does anyone have an e-mail address for someone in EC management/bookkeeping/statement-making? Anyone?