I have tried to cancel my payment, but the payment went thru almost immediately (having a gold star rating on Paypal worked against me this time!) and Paypal says they can't refund for "services" rendered, only misleading goods tendered. I don't know; I have contacted New York Literary Agency and Writers Literary for a refund. NYLA has refused, even though I cc'd the BBB of FL and NY, and Writer's Literary hasn't even commented back. I have also contacted the FBI, the FTC, NY and FL attorney general and my local newspaper, and nothing has come back except automated replies from some of the Federal agencies. I know that this was not much money, but it is way more than that. I was so excited that someone was representing me, my family even threw a party for me! Now I have a grudge, and considering that the physical address for NYLA is in Boca, where I live...